Assistant General Manager - Canada - LandSea Camp Services

LandSea Camp Services

Verified Company

Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Location:
Squamish, British Columbia, Canada (March 2023)**
Employment
Status: Contract

Work Language:
English

Hours 60 - 84 hours
per week

Qualifications

Experience working on large vessels, cruise ships, or in a marine environment an asset.

Must be a Canadian citizen, Permanent resident, or valid work visa holder.
Minimum 5 years as a senior manager overseeing large-scale (preferably remote) hospitality services.

Bachelor's or master's degree in business, hospitality, tourism, or marine management

Professionalism, diplomacy and ability to work effectively with all levels of the organization.

Excellent ability to speak, write, and communicate in English.

Ability to analyze complex budgets and make training and operational decisions based on project needs.

Physical Requirements

Must be physically able to carry out the requirements of the job, including obtaining and holding a valid STCW certificate (training provided) and Marine Medical Certificate

Must be able to work remotely for a minimum of 20 days on board

About LandSea**Operating out of beautiful Squamish British Columbia, between the mountains, sea, and sky, LandSea specializes in providing workforce accommodation and catering solutions for projects in remote land and marine locations throughout BC (British Columbia) and Western Canada. We believe in and strive towards, "creating good places for people to live. Anywhere."

About Working on a "Floatel
"
LandSea will be providing workforce catering and accommodation services for guests onboard the MV Isabelle, a 650-passenger "Floatel". The Floatel will be permanently docked in Squamish, B.C. and is estimated to operate for up to three years.

All crew members onboard the MV Isabelle must have the minimum marine safety certifications required by Transport Canada for the specific job.

Individuals who do not have the required marine safety certifications (see details below) will be required to attend a day marine safety program.

LandSea covers the costs of training, however, crew who do not complete minimum employment contracts are responsible to repay part of all the training costs.

The Hospitality Manager will reside on the vessel during shift rotations and typically work between hours a day. An average shift rotation is approximately 3 weeks on and one week off work. While working onboard, accommodation, full meals, WIFI and health/gym facilities are available 24/7.

LandSea books your travel arrangements and provides a travel subsidy. This position offers full benefits coverage and a competitive salary.

About the Opportunity
The Hospitality Manager (Marine) plays a crucial role in supporting the overall operations of a LandSea marine vessel.

The Hospitality Manager is responsible for managing the budget, crew, and the performance of the accommodation and catering operations on the vessel.

Key Responsibilities
Reporting to the Accommodations Services Manager, the responsibilities and essential job functions include, but are not limited to, the following:
Health and Safety

Acts as an advocate for all Health and Safety and Respectful Workplace policies and procedures

Provides support to Health and Safety personnel with incidents and investigations

Leads Respectful Workplace (HR) Investigations and procedures to ensure adherence with Provincial legislation and LandSea's Respectful Workplace Practices

Facilitates safety meetings (daily Tool-box meetings) as per schedule, ensuring staff are aware of safe work practices and policies and are adhering to standard health and safety practices

Documents Tool-Box meetings and discussions and provides regular reports to Head Office

Responsible for Catering health and safety requirements, including training, documentation, reporting to ensure HACCP and Food Safety standards are met

Client Relations

Maintain ongoing communication and working rapport with all LandSea customers/clients, ensuring the customer or client is satisfied with overall service, cleanliness, and maintenance of our facilities.

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Fiscal/Financial

Oversees portioning of food items in accordance with contract and LandSea policies and best practices to ensure food costs and product inventory are within budget

Ensures meal sheets are completed accurately and client and Chef sign off

Submit client and third-party meal sheets weekly

Responsible for overseeing labour management, including assigned worker hours, time and attendance records

Responsible for overseeing the inventory management systems for catering and accommodation services

Provides financial and fiscal reports to Head Office as required

Technical/Operational
Ensure all paperwork is completed in a timely and accurate manner and submitted to the Operations Department as per the required timelines?

Daily submission of Camp Manager reports such as P&L statements, commissary paperwork, purchasing and receiving, invent