Host - Toronto, Canada - Valerie

Valerie

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

This beautiful three-story venue sitting atop Hotel X features three distinct experiences, together under one cohesive Japanese influenced concept.

A sophisticated dining space and cocktail bar are central to our Drawing Room on the 27th floor. It's the perfect place for a beautiful dinner and cocktail paired with dynamic live music performances.

Our 28th floor Sunroom boasts a 360-degree view of the city and an outdoor all-season pool.

The party really gets started on our massive rooftop. Day or night, the views, music and energy are unmatched.

Our Mission is simple. We are in the experience business.

Our people-first culture will inspire and empower our team to deliver moments that matter in an environment hyper focused on guest experience.

Together we will build a best-in-class hospitality experience.

What You'll Do:

Welcome guests to the restaurant with a warm and friendly demeanor, providing an excellent first impression.
Manage the guest seating efficiently, considering table availability, server rotations, and guest preferences.
Answer incoming calls and inquiries, provide information about the restaurant, and assist with reservations.
Maintain cleanliness and organization of the host/hostess station and waiting area, including tidying menus, ensuring proper lighting, and managing coat check if applicable.
Communicate effectively with servers, kitchen staff, and management to coordinate seating and ensure smooth transitions between guests.
Monitor and manage wait times, offering alternatives or complimentary services as appropriate during peak periods.
Anticipate and address guest needs and concerns promptly and professionally, seeking assistance from management when necessary.
Assist with special events, promotions, and other duties as assigned by management to support overall restaurant operations.

What You'll Need:

Previous experience as a host/hostess or in customer service roles is preferred.
Excellent communication and interpersonal skills, with a positive attitude and strong customer service orientation.
Ability to multitask and work efficiently in a fastpaced environment.
Strong organizational skills and attention to detail.
Flexibility to work evenings, weekends, and holidays as needed.
Knowledge of reservation systems and basic computer skills are an asset.
Legal eligibility to work in Canada.

What You'll Get: