Customer Coordinator Manager - Toronto, Canada - Lifemark Health Group

Lifemark Health Group

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Customer Coordinator Manager -East Toronto

Orthopedic

Greektown

Permanent Full-Time

Location: 702 Pape Avenue

Toronto, Ontario

Are you passionate and dedicated to making a positive impact on people's health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in the industry with exceptional standards of work and quality? Do you want to feel valued and have the support of our understanding Clinic Director? If so, come and join us at
East Toronto Orthopedic Greektown
, a **Lifemark Health Group
company, Canada's premier, largest, and most comprehensive healthcare management organization.

We believe when you move better, you feel better.

This is at the heart of everything we do, and we are seeking a **Customer Coordinator Manager
who shares this same philosophy.

At Lifemark, we walk the talk of our company Core Values
:" We have fun", We strive for simplicity", We trust each other to do the right thing", We go the extra kilometre" and "We belong here".

Why Lifemark?

Working with our understanding Clinic Director and having a positive and comforting work environment
Opportunity to work with a multidisciplinary team of clinicians and the satisfaction of being on a driven team.
Competitive compensation with an excellent benefits package for our permanent employees
Collaborative, multidisciplinary work environment
Pathways for management and corporate leadership
Nationally recognized brand with a strong digital presence
Diverse, stable, caseload with the flexibility to integrate preexisting clients

Qualifications & Core Competencies:

High School Diploma, G.E.D. or equivalent
Experience of 13 years or more in a Physiotherapy clinic in a similar role an advantage
Current enrolment or graduation from a college diploma program in a related field an asset
Excellent customer service skills and telephone etiquette
High degree of organizational skills and ability to prioritize and multitask
A "selfstarter" with an ability to work independently and collaboratively in a team environment
Ability to hit the ground running in a busy and fastpaced working environment
Strong computer and data entry skills preferably in MS Office Word & Excel
New Graduates are welcome to apply

Primary Responsibilities:

Creating an environment that is welcoming and warm to the patients
Dealing effectively with customer and patient inquiries as well as complaints
Management of reception area
Maintaining Accounts Receivable
Accurately entering incoming payment and monthly deposit reconciliation
Ensuring timely entry, accuracy and completeness of all patient data in the Lifemark Patient System including intake, assessment and discharge information
Timely submission of forms to insurance companies and stakeholders
Expense and petty cash processing and control
Obtain and promote GMB reviews and coach staff on the same
Accounting controls and reporting
Manage payroll, including accuracy, communications and meeting deadlines
Clinic office management & administration
Adherence to all company protocols