Front Line Outreach Worker - Charlottetown, Canada - The Adventure Group

Description

• Use best practices of client centred and traumainformed approaches to foster positive relationship with guests.
• Handle admissions, orientation and evaluation of guests understanding of rules, ensures ongoing enforcement of policies, which may include discipline.
• Makes referrals to and consult with case managers regarding guests.
• Assist with programming under the direction of Program/Activity Coordinator
• Monitors activities of guests, assist with storage of personal belongings, medication, etc.
• Coordinates guest care relating to security and safety issues
• Accurately record day to day incidents, case notes, log daily attendance, guest information, use of HIFIS database.
• Always maintain strict confidentiality.
• Work in all stations on a rotating basis as directed by supervisor.
• Preparation of simple foods, i.e., coffee, sandwiches, maintain cleanliness of food preparation area.
• Maintain a clean, tidy workspace. Check washrooms on a regular basis.
• Attending monthly staff meetings and all training sessions
• Consult with and report to supervisor on a regular basis.
• Understand and use harm reduction approach with guests.
• Daily cleaning and maintenance of center (shared tasks with colleagues).
• Other duties as required

• Minimum two year diploma in the social services field from a recognized postsecondary institution.
• First-Aid, Non-Violent Crisis Intervention, ASIST Training, and Mental Health First-Aid are all considered assets.
• Relevant work experience considered an asset.

• Employee assistance program

• 12 hour shift
• Day shift
• Evening shift
• Weekends as needed