Funding Support, Titling Administrator - Burnaby, Canada - TFG Financial Corporation
Description
Your Talent, Your Terms | Results, recognition and rewards
TFG's culture is results, recognition and rewards based, with a focus on achieving results in a high performing team environment.
TFG Financial Corporation, as part of the Travelers Financial Group of Companies, is one of the largest independent commercial equipment finance companies in Canada.
Our mission and purpose is to be our customer's first choice by making equipment financing easy while providing a wide range financing solutions.
Together, through our core principles, we help our partners to achieve what's important in their business.
TFG is an equal opportunity employer and believes in providing a diverse and inclusive workplace where all team members have an opportunity to succeed.
Job responsibilities
The Funding Support, Titling Administrator will provide support in organization and audit of US titling documents and overnight packages that are coming in for processing.
The role is responsible for the timely and accurate performance of administrative duties involving auditing and processing titling packages for completion with our third party titling agent.
- Receive, organize, and audit titling documentation within established timelines.
- Effectively communicate with customers, sales team and CSC to complete titling requirements
- Follow noted state requirements to ensure each titling package and cover letter is complete and ready for processing
- Accurately input and update customer information in our systems
- Assist the account managers with required titling information
- Escalate problems or situations to the appropriate manager for resolution
- Process requests for title estimates, follow for required documentation, and communicate deficiencies timely.
- Using a high level of organization to keep and maintain all records and documents
- Relay information to key internal and external partners
- Be the main point of contact for internal and external partners and customers with regard to titling
Qualifications, knowledge and experience
- A strong sense of integrity, professionalism and a resultsoriented attitude to continually improve processes and systems, enhance efficiency, and contribute to overall organizational success
- Works well under pressure to meet ongoing and overlapping deadlines within short time constraints
- You are detail oriented and able to identify errors
- Effective communication, organization and interpersonal skills
- Ability to work in a fastpaced environment
- You thrive in an environment that involves multitasking and changing priorities
- Ability to work both in a team and independently with mínimal supervision
- Advanced skills with Microsoft Office products
- 1 year of experience in financial services is an asset
- Postsecondary diploma or bachelor's degree is an asset
What we offer
- Leaders who support your development
- Opportunity to take on progressively greater accountabilities
- Ability to make a difference and lasting impact
- Comprehensive medical and dental benefits
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