Project Coordinator - Vaughan, Canada - Water Matrix

Water Matrix
Water Matrix
Verified Company
Vaughan, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description
Are you driven, confident and full of energy? Do you have a passion for providing unrivaled customer experiences. If so, read on.

Water Matrix is a sustainability driven organization leading the water conservation charge across Canada.

Water Matrix boasts 30 years of rich history, helping property owners reduce their operating costs and improve their impacts on our most precious natural resource, H20.


Why Work at Water Matrix?


As a progressive employer, Water Matrix offers team members a number of benefits that create great culture and optimize work life balance: Here's a few.

-
HALF DAY FRIDAYS
  • All Year Long:
  • Hybrid work model (2-3 days in office & 2-3 days remote)
  • 1 week closure over the Christmas Holidays
  • Company Paid Benefits with 100% dental, vision and prescription coverage (policy limits apply)
  • Culture Club Events to build team MOJO

About The Role:

Water Matrix is currently seeking a
Project Coordinator to add to our growing team.

The Senior Project Coordinator is responsible for day to day operations associated with our turn key water fixture installation programs.


Day to Day Responsibilities are outlined below:

  • Schedule building audits/inspections/retrofits/installations/service calls with onsite staff
  • Maintain electronic scheduling calendars & project tracking spreadsheets
  • Assign daily work to techs/crews
  • Act as the main point of contact for customers/site staff during project completion to ensure service quality and on time project progression.
  • Track and document all issues related to each project using ZOHO CRM
  • Coordinate project/service product deliveries and returns with the warehouse staff
  • Issue order confirmations using ERP (accounting software)
  • Collect audit/inspection/retrofit/installation/service data from crews/techs
  • Use collected data to prepare reports for stakeholders including but not limited to customers, sales and accounting
  • Track product deliveries/used/returns/broken for each project
  • Develop & maintain excellent knowledge and understanding of company policies, operating procedures and products
  • Participate in the refinement and improvement of operational processes, systems and product delivery requirements
  • Problem solve and provide solutions acting as a contributor
  • Crosstrain across various operational functions

About You:

-
Minimum 3 years Operations or Project Coordination/Project Mgmt. experience

  • Experience within the construction industry is an asset
  • Experience in the plumbing industry is highly desired
  • Customer service experience
  • A true problem solver and solutions focused thinker
  • Microsoft Excel knowledge is key
  • Demonstrated verbal and written communication skills
  • Adept at working in a fastpaced, customer oriented environment
  • Demonstrated time management, organizational and conflict resolution abilities
  • Ability to work with tight deadlines, multi task and follow up

Salary:
From $60,000.00 per year


Benefits:


  • Casual dress
  • Company events
  • Dental care
  • Extended health care
  • Onsite parking
  • Paid time off
  • RRSP match
  • Vision care

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • Vaughan, ON: reliably commute or plan to relocate before starting work (required)

Education:


  • Secondary School (preferred)

Experience:


  • Project management: 3 years (required)

Work Location:
Hybrid remote in Vaughan, ON
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