Manager, Marketing - Toronto, Canada - Scotiabank

Scotiabank
Scotiabank
Verified Company
Toronto, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description
Requisition ID: 174313

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

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Purpose_**Leads the execution of direct marketing for the Engagement portfolio of Credit Cards & Unsecured Lending in Canada, ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies, and procedures.

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Accountabilities_**- Drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.


  • Accountable for deploying and measuring direct/targeted marketing strategies to achieve engagement targets for Credit Cards & Unsecured Lending products.
  • Leverages data and insights to position and differentiate Scotiabank's products and services amongst key target audiences to support engagement targets.
  • Leverages product expertise, and resultsbased marketing levers to achieve quarterly engagement targets, for priority business lines.
  • Partners with Product Marketing to deliver integrated endtoend marketing programs, campaigns and experiences, and an Always-On Strategy.
  • Partners effectively with Business Lines, Digital Marketing (performance and eCommerce teams), Channels (branch, CC, SOL/MOB), Retail Customer Insights and Analytics, Customer Experience, Legal and Compliance teams. Advances collaboration with these groups based on strong relationship building skills, broad business knowledge, a high Digital IQ and analytical understanding.
  • Unites all stakeholders around a unified visual brand and creative excellence, using results, research, and marketing expertise to ensure our marketing is consistently breaking through and driving results.
  • Understands how the Bank's risk appetite and risk culture should be considered in daytoday activities and decisions.
  • Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of daytoday business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
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Dimensions_**- Supported: Canada / Hybrid work

  • Credit Card and Unsecured Lines of Credit engagement programs for distinct customer segments
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Education / Experience / Other Information_**- Bachelor's Degree in Marketing, Communications, Public Relations, or related field

  • 25 years' experience in direct marketing, CRM, loyalty marketing, brand marketing and/or account management
  • Experience working in a matrix organization
  • Demonstrated success in managing detailed projects with competing deadlines and collaborating with crossfunctional teams
  • Excellent written and oral communication skills

_Working Conditions_

  • Work in a standard officebased environment; nonstandard hours are a common occurrence. Hybrid working model.
Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas


Guided by our purpose:
"for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

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