Bilingual Membership Records Assistant - Toronto, Canada - ONTE OF TEACHERS

ONTE OF TEACHERS

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Posting 22-62

Bilingual Membership Records Assistant

Membership Records Unit, Membership Services Department

Permanent Position, Category 1
Hiring Range $50,428 $55,833_

Drawing on your experience in high volume records handling in a modern database environment, you will support the quality and ongoing maintenance of the Member Registry by reviewing incoming documents and updating client digital files for the Membership Services Department.

Both French and English language oral and writing proficiency are essential for this position.

French language proficiency testing will be administered.

Responsibilities:

Scan, image and maintain hard copy and digital documents
Provide accurate, timely and clear communication to applicants and members
Update member records and issue documentation in support of member qualifications and licensure in accordance with College bylaws and regulatory requirements
Prepare complex case recommendations for leadership review and approval
Provide regulatory information and technical support to faculties of education and providers of professional education programs
Contact external agencies for confirmation/verification of official documentation
Coordinate with other units within the College, as needed in support of member and applicant records
Provide courteous inperson assistance to applicants and members at the College's Service Counter, as necessary
Crosstrain for occasional assignment in comparable roles across the Membership Services Department
Assume selected Acting Officer duties when requested
Perform other duties as assigned.

Skills And Abilities

An ability to work independently as well as in a team environment
Effective time management and organizational skills
High level of accuracy and attention to detail
Working knowledge of CRM systems, Microsoft Office
Strong problemsolving, analytical, decisionmaking and research skills
Ability to handle highly confidential and sensitive correspondence
Strong written communication skills
Knowledge of academic and professional documentation is an asset for this position.
Experience in assessment of fraud in hard copy and digital documentation is an asset

The College supports flexibility work, if your role permits to give everyone the best of both worlds - a mix of home and in-office workdays.

Schedules will be determined in partnership between individuals, managers, and the team.

The College has a mandatory COVID-19 vaccination policy that requires all staff, including prospective new employees, be fully vaccinated by a Health Canada approved COVID-19 vaccine.

Individuals with valid medical or other human rights-based exemptions will be considered for appropriate accommodation within the policy.

To apply, please forward your cover letter and resume no later than January 6, 202- Ontario College of Teachers is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environment.

We will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process.

Please advise the Human Resources Department to ensure your accessibility needs are accommodated throughout this process. Information received relating to accommodation measures will be addressed confidentially._