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    Product Systems Specialist - Toronto, Canada - Scotiabank

    Scotiabank
    Scotiabank Toronto, Canada

    3 weeks ago

    Scotiabank background
    Description

    The Product System Specialist is a business analyst role that enables change by comprehending business problems and defining end to end solutions that will maximize value to stakeholders, while aligning with technical and operational standards, guidelines and best practices. On the Cheque Processing team the Product System Specialist (BA) has opportunity to define and drive change for improved efficiency of a complex environment, with a focus on exception processing for both Cheque and EFT payment types.

    Is this role right for you? In this role you will:

  • Facilitating and fostering understanding between technical and non-technical roles within the Bank and also with external vendors.
  • Employing a variety of techniques to understand current state, business needs, and opportunities for change. These techniques could include documentation research, observation, interviewing, data and process analysis, and independent assessment.
  • Analyzing and documenting complex business processes and system flows to identify gaps, redundancies, and opportunities for optimization.
  • Facilitating worksessions and meetings with stakeholders to present and validate findings, elicit requirements and align on solutions.
  • Conducting testing and validation of software features and functionalities to ensure they meet business requirements and are free of defects.
  • Crafting and delivering communications and other supports to ensure a seamless transition of change into the production environment.

    • Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

  • You have a minimum of 5 years of experience with progressively more challenging responsibilities as a Business Analyst
  • You have a positive outlook and are relentlessly driven by a natural curiosity about how and why things work and how to make them better. You're comfortable with navigating ambiguity while you figure things out.
  • You have high standards for making sure all the t's are crossed, and take great pride in the quality of your work. You feel energized by being a thought leader on the team, and bringing solutions to life
  • You are able to understand and simplify complex concepts so that you can communicate them simply to others.
  • You are good with time management, able to multi-task and work on multiple assignments at the same time. You're able to effectively balance independent work with team collaboration.
  • You are an excellent communicator in written, verbal and visual mediums, and have strong skills in Excel, Visio and Powerpoint.
  • You are experienced with process modelling and analysis, and have a knowledge of modeling techniques such as BPMN (Business Process Model and Notation), and process analysis tools (including Visio). You're able to use these tools and techniques to map and analyze business processes, identify inefficiencies, and propose improvements.
  • You are experienced with data analysis and data visualization tools and techniques (primarily Excel), and have the ability apply these skills to extract insights from large datasets and make data-driven recommendations. Despite the experience, you love the challenge of finding new and better ways to do things.
  • You're familiar with the various phases of the Software Development Lifecycle and different project methodologies, but also know that one size does not fit all and can creatively adapt practices to meet the unique needs of an assignment.

    • Nice to have:

  • Knowledge of Payments Canada policies and rules.
  • Knowledge of retail and/or commercial banking practices
  • Knowledge of image and/or paper cheque processing

    • What's in it for you?

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Community Engagement- no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more

    • Work arrangements: Hybrid

    #LI-Hybrid

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