VP, Technical Operations - Markham, ON, Canada

Only for registered members Markham, ON, Canada

3 days ago

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Job summary

We are seeking a Vice President of Technical Operations & Support who will be responsible for the seamless, secure, and reliable support of our mission-critical software applications and employee systems.

This leader will drive the strategy and execution of all technical operations (application support, incident management, company and employee systems support) and technical support functions (Customer Support, L2/L3 support teams).

The core objective is to ensure optimal system performance and superior customer and employee satisfaction and retention,
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