Mgr Strategic Initiatives Quality - Hamilton, Canada - City of Hamilton

City of Hamilton

Verified Company

Hamilton, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About the City of Hamilton

Contribute to the City of Hamilton, one of Canada's largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason

JOB POSTING
JOB ID #: 19969

Manager, Strategic Initiatives, Quality & Continuous Improvement - Fire
Healthy & Safe Communities
Hamilton Fire Department
1227 Stone Church Road East

NUMBER OF VACANCIES:
1

UNION/NON-

UNION:
Non Union Mgmt Professional

HOURS Of

WORK:
35.00 per week

GRADE:
SALARY/

HOUR:
$ $73.427 per hour- Note: See appropriate Collective Agreement or the Non Union Salary Range for details.

STATUS/

LENGTH:
Temporary Full-Time

Note: This vacancy is for a period of up to 18 months.

Job Description ID #:
A13914

Vaccine Verification - As a condition of employment you are required to provide proof that you are fully vaccinated or provide proof of valid exemption satisfactory to the employer prior to your start date. You must acknowledge and agree to comply with any future vaccine policy requirements as an ongoing condition of employment at the City of Hamilton.

SUMMARY OF DUTIES
Reporting to the Deputy Fire Chief, provides strategic leadership and effective subordinate management to staff and their functional areas.

Assumes the lead accountability for strategic planning and processes, continuous improvement, performance measurement, quality management with associated asset management requirements, sustainability as well as a robust department wide operational planning regime with the objective of driving change that will positively affect the performance of the Hamilton Fire Department and enhance service delivery to the community.

Responsible for establishing and achieving annual Departmental goals and objectives through the effective and efficient use of management skills, financial and staff resources.

Instils a customer service focus in the Fire Department. Leads the integration of a results-based accountability and quality process within the Fire Department. This role is responsible for the implementation of action items coming out of the 10-year Fire Service Delivery Plan.

GENERAL DUTIES
Leads the development, implementation and management of strategic and operational planning processes within the Hamilton Fire Department.

Provides leadership on the implementation of Corporate and Departmental strategic plans.

Identifies opportunities for performance improvement throughout the entire Hamilton Fire Department.

Leads and is responsible for the development, implementation and ongoing updating of performance metrics for all operational and operational support areas that enhance public trust and confidence.

Leads and is responsible for the development of a quantifiable value for money service model.

Works with the Manager, Human Services Integration, Strategy & Continuous Improvement in Healthy & Safe Communities Department to identify integration opportunities for the Hamilton Fire Department, Corporately/Departmentally/Divisionally.

Leads and is responsible for the development and implementation of continuous improvement strategies to improve the effectiveness and efficiency of service delivery.

Manages staffing requirements for organizational unit. Interviews, hires and mentors staff. Supports staff performance objectives, learning needs and career development. Provides opportunities for regular staff input and feedback to enhance management and team performance.

Evaluates industry emerging trends and legislative changes; develops the applicable strategies for consideration.

Investigates and presents revenue generating opportunities that are consistent with the strategic direction of the City and the Fire Department.

Leads and is responsible for the implementation of action items coming out of the 10-year Fire Service Delivery Plan including the defining and tracking of outcomes.

Develops and deploys key performance indicator (KPI) metrics and ensure ongoing tracking, and implementation of corrective actions.

Leads the development, implementation and management of a Quality Management framework and program for the Hamilton Fire Department.

Develops internal audit regime to ensure compliance with regulation and conformance with quality management framework

Leads the development, preparation and monitoring of the operating and capital budgets in accordance with established procedures and corporate policies and guidelines.

Leads and coordinates the Development Charges Review Study as required.

Leads the coordination of pl