Taproom Supervisor - Halifax, Canada - Nine Locks Brewing Company Limited

Description

Nine Locks Taproom Supervisor Role


JOB DESCRIPTION

POSITION:
Taproom Supervisor

We're looking for a Supervisor with full time availability to help support our taproom team on
Spring Garden Road, in Halifax. The Taproom Supervisor will deliver a memorable guest experience while keeping retail operations in ship shape.

This role requires strong customer service skills, a passion for craft beer, and the ability to make solid team decisions in real time.

Reporting to the Taproom Manager, this role provides a chance to gain experience supervising a team, including regular serving opportunities.

RESPONSIBILITIES:

• Ensuring a stellar guest experience:
• Assisting customers with inquiries (in person and by phone), tastings, food & beverage service
• Welcoming and serving customers warmly
• Facilitating event scheduling and preparation including setting up décor, arranging the menu, and anticipating staffing needs making sure events run as smooth as our _Vanilla Porter_.
• Retail store maintenance and supervision:
• Merchandise and product inventory, managing supplies for the retail store
• Supporting sales, merchandising, and promotion initiatives
• Accuracy in transactions; completing retail sales, cashiering, and shift cashouts
• Maintaining our presentation as fresh, clean and crisp as our _Dirty Blonde_
• Team leadership:
• Supporting shift responsibilities of taproom team members
• Communicating openly with the team and Taproom Manager
• Upholding health & safety guidelines at all times
• Consideration of the environmental impact of all decisions
• Seeking out collaboration with other Nine Locks team members, as balanced as our _'The IPA'_
• Assist the Taproom Manager with:
• Completing monthly inventory reports
• Team leadership and training opportunities (beer appreciation, product knowledge, health and safety, service standards, etc.)
• Maintaining POS and software systems
• Social media coordination; creating exciting, eye catching social media posts
• Events and reservations; ensuring a smooth and outstanding experience
• Other duties and projects, as needed

QUALIFICATIONS:

• 12+ years supervisory experience in a bar or restaurant setting
• Extensive knowledge of the craft beer industry and a passion for all things beer
• Team oriented, flexible, and solutionsfocused
• Excellent interpersonal skills, and a curiosity that leads to making connections
• Full time availability, including evenings. weekend and holiday shifts
• For bonus points: include the reasoning for your favourite Nine Locks brew in your cover letter or resume

Salary:
$16.00-$19.00 per hour


Schedule:

• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Halifax, NS B3J 1H5: reliably commute or plan to relocate before starting work (required)

Work Location:
One location