Senior Sales Executive, Genesys - Toronto - WillowTree

locations · Toronto (Flexible) · Ontario, Canada · time type · Full time · posted on · Posted Today · job requisition id · JR110146 · Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and empl ...

We are seeking a dynamic Practice Leader to build , scale , lead our CCaaS practice with deep expertise in Genesys Cloud CX . This director-level role will drive the growth of our Genesys consulting and implementation services , establishing thought leadership in contact center t ...

Role: · Genesys Senior Project Manager · Location: · Toronto, ON · Duration: · 12 Months · Role Overview · We are seeking a Senior Project Manager with strong experience in · Genesys technology · to lead and deliver technical projects end-to-end. · Key Requirements · Minimum 10 y ...

The Genesys Cloud CX Test Leader is responsible for defining the testing strategy and executing it for Genesys Cloud CX implementations and enhancements across enterprise contact center environments. · Define and own the end-to-end test strategy for Genesys Cloud CX implementatio ...

A Career at NTT DATA Means: · Having ongoing opportunities to GROW your career- we offer barrier-free learning with multiple self-learning tools available. · Being part of a global organization where you can BELONG - in an inclusive working environment where you are free to be ...

JOB DESCRIPTION · Insight Global is seeking Technical Leads to support a major enterprise Contact Center modernization program as the organization transitions a Genesys platform that is reaching End‑of‑Life (EOL). This is a high‑impact, mission‑critical initiative focused on desk ...

Key Responsibilities: · Minimum · 10 years of overall project management experience · , with at least · 5 years of hands-on experience delivering projects using Genesys technology · Lead · end-to-end planning, execution, and delivery · of Genesys technical projects · Coordinate a ...

· Company Description · Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering wi ...

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empa ...

The Genesys Cloud CX Trainer & Adoption Specialist will be responsible for driving user adoption, communication, and organizational readiness for Genesys Cloud migration and transformation initiatives. · ...

The Genesys Cloud CX Trainer & Adoption Specialist will be responsible for driving user adoption, communication, and organizational readiness for Genesys Cloud migration and transformation initiatives. · ...

We are looking for a highly skilled and detail-oriented Quality Engineer to join our Banking Financial Services team. · Bachelor's degree in Computer Science, Information Technology, or related field. · Minimum 4 years of experience in quality assurance with at least 1 year direc ...

We are seeking a Program/Project Manager to lead our digital enablement efforts in the contact center space. · Assess new automation use cases and recommend the appropriate pattern (deterministic, generative, hybrid). · Partner with Conversation Design and Digital teams to ensure ...

We have a current vacancy for a Senior Consultant. · ...

Dawn InfoTek Inc. is a professional IT consulting team that partners with major financial institutions, investment firms and government sectors. · Assess new automation use cases and recommend the appropriate pattern (deterministic, generative, hybrid). · Partner with Conversatio ...

+Seeking a senior Network Engineer to support a contact center cloud transformation · +Design and validate network solutions between CCaaS platforms · Troubleshoot production issues and perform root cause analysis · ...

This is an opportunity to help clients leverage Salesforce technology to enhance their customer experiences and drive results. The Senior Manager will work as part of a team of problem solvers helping to solve complex business issues from strategy to execution. · ...

· Software International (SI) supplies technical talent to Fortune 100/500/1000 companies in Canada/US. We currently have a long term contract with our IT consulting client that is working with their large client on a move to cloud CCaS from on-prem with AWS Connect. · Role(s) R ...

We are seeking a senior leader to build and operationalize conversational AI and contact center automation across voice and digital channels. · Assess automation use cases and recommend appropriate patterns (deterministic, generative, hybrid) · Establish and run sustainment proce ...

Role: French Tester · Location: Toronto, ON · Job Type: Full Time · Total Experience: 6-8 years · Role Description: · Key Responsibilities Lead end-to-end QA activities for contact center applications across multiple releases and environments. Review business requirements, functi ...

Job Title: Product Manager. · Daily Responsibility: Define Product & Automation Strategy: Assess use cases and decide the architectural approach (Deterministic, GenAI, or Hybrid). You will continuously refine the strategy based on risk, value, · & user needs. · ...