Program Manager - Ottawa, Canada - Canadian Institute for Health Information

Sophia Lee

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Sophia Lee

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Description

Category

  • Project Management

City

  • Ottawa, Toronto, Ontario, Canada
  • Program Manager
  • Who we are
  • We are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field. We are an independent, notforprofit organization and together with our partners we provide essential information on Canada's health systems, enabling decisions that lead to healthier Canadians. As a valued member of the CIHI team, you and your work will have a pivotal role in the evolution of Canada's health care systems.
CIHI is recognized as an exceptional place to work that embraces diversity, respect, integrity, collaboration and innovation.

Learn about our Equity, Diversity and Inclusion Strategy and the work being done to create a more inclusive and welcoming organization by focusing on how we learn, govern and practise.

At CIHI, we recognize what matters to our employees. Some of the benefits of working at CIHI include

  • HOOPP Pension Plan (Defined Benefits Pension)
  • Retirement Planning Program
  • Generous vacation days for permanent and longterm contracts
  • Worklife balance
  • Career Planning Program
  • Learning and Professional Development Program
  • Flexible benefits program from your first day on the job for permanent and longterm contracts


Why is this role important?- Well-versed in project management methodologies, the Program Manager may need to adapt and incorporate various best practices (change management, Agile, DevOps, Iterative, etc.) to organize the work and manage all implementation activities.

They would have full oversight and accountability for designing and monitoring the program plan/program milestones/deliverables, improving program management processes, evaluating workload and staff related to the mandate, and maintaining strong relationships with internal stakeholders.


  • What you'll do
  • 1. Manages all processes of program planning, execution, monitoring and closing within a program, covering development of key program/project artifacts (e.g. business case, program charter), consistent project scheduling, resource planning, prioritization of issues, risk analysis, governance and decision making, documentation and reporting, change management, streamlined information flow between various program stakeholders, and other needs that may arise. Implements continuous improvements to the processes and tools used within the program.2. Manages quality, scope, schedule, resources and budget throughout the life cycle of the program. This includes tracking of key deliverables and milestones against plan and providing status reporting to key stakeholders across the organization. The individual is also responsible for adjusting plans and/or resources to meet business needs. Conducts regular program team meetings to review program status, manage program/project interdependencies, identify issues and risks which may impede progress and ensure appropriate plans are implemented to resolve or mitigate. Provides financial and resourcing forecast.
  • 3. Works with Business to define and monitor program benefits and success criteria and evaluate their continued appropriateness throughout project life cycle to ensure the program aligns with CIHI's strategic priorities.
  • 4. Works closely with the Project Managers to provide oversight and coordination of subprojects within the program. Works in collaboration with the Manager, PMO to provide clear direction, leadership, and coaching to assigned Project Managers.
  • 5. Makes decisions that balance the best interests of the program/project, the organization and its stakeholders, and leads by example by living CIHI's core values.
  • 6. Develops and delivers progress reports, proposals, requirements documentation, and presentations with relevant background materials to support needs assessment and conceptual solutions. Presents status reporting to the Executive Sponsor, the Program/Project Steering Committee, and other relevant committee(s) as appropriate.
  • 7. Collaborates with key internal partners, maintains effective relationships with clients to keep abreast of and monitor projects, operational decisions, scheduling requirements, and/or contractual clarifications, to support successful and timely execution. Effectively communicates and builds engagement around program/project expectations and requirements, across team members and senior level stakeholders.
  • 8. Integrates organizational change management activities to increase user adoption, such as internal stakeholder engagement, communication and training plans, where applicable and appropriate to a program.
  • 9. Works with the Project Managers to conduct retrospectives in order to identify and incorporate successful and unsuccessful elements into future project(s). Collaborates with Business to manage the transition from programs/projects to operations successfully.
  • What you'll bring to the table
  • Degree in Project Management

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