Part-time Weekend Cashier - Ottawa, Canada - Hard Rock Cafe International (USA), Inc.

Hard Rock Cafe International (USA), Inc.

Verified Company

Ottawa, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Part time

Description

Overview:

OUR COMMITMENT TO SERVICE:

We don't have customers, we have Guests.

Unparalleled Service isn't just a part of our mission statement at Rideau Carleton Casino; it's a commitment to each and every one of our current & future Guests.

Our team members spend their time making sure that every single one of our guests gets the rock star treatment, but the Rideau Carleton Casino family also rolls out the red carpet for our employees with competitive vacation, benefits, pension & a great work environment.

BENEFITS & PERKS:

We offer rockin' benefits that include Medical, Dental, Vision & Life Insurance options, generous Paid Time Off & much more

Responsibilities:

The Cashier is responsible for the accurate handling of restaurant / outlet financial transactions. This position ensures prompt and courteous service to all restaurant guests.

PRIMARY RESPONSIBILITIES

Ensure cashier stand is fully stocked
Process guest transactions, including sales, payment processing, and making change, according to POS and cash handling procedures.
Print Food and Beverage end of day reports.
Answer restaurant phone. Take phone orders, as needed.
Maintain positive and professional communication with all staff.
Ensure a healthy and safe work environment for coworkers and guests.
Be knowledgeable of property facilities, services, hours of operation, inhouse events, conferences, and amenities to proactively assist guests.
Promote property outlets to guests.
Assist guests in finding locations within the property by escorting, when possible, or giving clear directions.
Resolve guest complaints.
Listen to comments, criticisms, and feedback from guests, employees, and managers to gain an understanding of strength and opportunity to improve personal/property performance.
Always smile and offer a warm greeting to all.
Perform duties in accordance with company standards, policies, and guidelines, and applicable laws and regulations.
Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique.
Performs all other jobrelated duties as request.
Lives the Brand

This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned.

Qualifications:

REQUIREMENTS

EXPERIENCE, EDUCATION, AND CERTIFICATIONS

Performs duties which require bending & reaching
Standing or moving, for up to 8+ hours
Ability to turn or twist body parts in a circular motion.
Maintains a wellgroomed appearance
Follows all uniform guidelines
Practicing all general safety & sanitation standards
Recycling products, where possible
Remaining calm in a hectic, fastpaced atmosphere
Demonstrating a high level of organization, attentiontodetail and a senseofurgency
Displaying a positive and outwardly friendly attitude toward guests and coworkers
Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.

SKILLS

Must possess strong listening skills.

PHYSICAL DEMANDS

Ability to stand and sit for extended periods of time.
While performing the duties of this job, the employee is frequently required to stand; walk; use hands to handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move 50 pounds or more.
Specific vision abilities that may be required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.