- Responding to member inquiries via phone, email or chat
- Solving complex problems related to pension plans
- Promoting company products and services through accurate information sharing
Multilingual Pension Expert - Toronto - beBeeBilingualism
Job title: Bilingual Member Experience Specialist
Description
Member Experience Specialist Role Overview
This role offers opportunities to develop technical pension expertise and provide exceptional member experiences through English communication channels in a bilingual environment.
The Member Experience Specialist will be responsible for providing excellent service to members, responding to their inquiries, and resolving issues efficiently. The ideal candidate will have strong communication skills, both written and verbal, as well as the ability to work independently with minimal supervision.
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