Manager, Operations and Development, Specialty Drug - Mississauga, Canada - Bayshore HealthCare

Bayshore HealthCare

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

ABOUT THE ROLE:

This position will focus on the management of Data & Reporting, Process Design Improvements, and Program Development to enhance and expand the Specialty Drug Care Program.

The Manager, Operations and Development reports directly to the National Lead, Drug Plan Solutions.

_ This position is fully_ remote**.

A DAY IN THE LIFE:

Management of the Data & Reporting Team
Oversee the daytoday assignment and operations of the Specialty Drug Care Program Development Analyst and Support Specialist
Implement and evaluate new program initiatives that impact the Specialty Drug Care Program
Support the design, creation, testing and implementation of internal and external reports, dashboards, and presentations to demonstrate the Specialty Drug Care Program expertise and statistics
Provide input into gaps requiring development _i.e._ PowerBI and CRM
Ensure all performance expectations are monitored and sustained by the Data & Reporting team
Participate in program management meetings
Support the Data & Reporting staff in meeting performance expectations and completes annual reviews
Support a positive work environment working within a teambased structure.
Support administrative processes including the monitoring of data integrity
Process Design Improvements and Program Development
Serve as the Specialty Drug Care Program's Subject Matter Expert within the BSRX Process Design Team
Define, implement and improve processes to support expansion of the Specialty Drug Care Program mandate
Create and manage ad hoc requests to the Specialty Drug Care Program CRM
Represent the Specialty Drug Care Program in crossteam process improvement initiatives

Job Qualification

WHAT YOU BRING TO THE TEAM:

3+ years of experience with data analytics
3+ years of experience with multitasking/project management skills
Postsecondary education considered a strong asset
Has worked directly with/for insurers, employers, pharmaceutical manufacturers or specialty pharmacies
At least 5 years of Canadian public and private reimbursement navigation and advocacy experience, within a patient program environment, ideally with PA/SA drugs for chronic diseases
Demonstrated ability to work with people across disciplines/departments
Excellent computer skills including Microsoft suite of products (minimum intermediate level Excel, Word, PowerPoint)
Strong organizational skills
Exceptional written and oral communication skills
Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. At Bayshore all new hires must have received the full series of a COVID19 vaccine or combination of COVID19 vaccines approved by Health Canada (e.g., two doses of a two dose vaccine series or one dose of a single

- dose vaccine series); AND have received the final dose of the COVID-19 vaccine at least 14 days prior to the official start date of hire. Medical exemptions or any other kinds of requested exemptions based upon Human Rights Code will be considered on a case-by-case basis._