regional business development executive - Calgary - beBeeCustomerRelationship

    beBeeCustomerRelationship
    beBeeCustomerRelationship Calgary

    3 weeks ago

    Job title: Sr, Regional Account Manager

    Description

    About the Role

    The Senior Account Manager will be the primary representative for a designated region, responsible for maintaining client relationships and driving revenue growth.

    • Acts as the main point of contact for assigned clients, focusing on relationship health, renewals, and expansion opportunities.
    • Develops and executes account plans aligned with strategic priorities. Leads quarterly business reviews to negotiate contracts and discuss pricing strategies. Identifies upsell/cross-sell opportunities, escalates customer satisfaction issues promptly through effective project management. Collaborates with internal stakeholders in Product Technology Finance Service to ensure contractual operational alignment using data-driven insights to track account health trends forecast risks inform decision-making stay informed about market developments competitor activities industry changes advise clients refine company strategies monitor reports KPI pipeline velocity forecast accuracy deal size maintain open communication with leadership regarding market gaps customer feedback competitive landscape travel as required up to 30% attend meetings events field site visits 

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