Manager, Event Management - Ottawa, Ontario
1 day ago
Job description
Job Title:
Manager, Event Management (Event Manager)
Company:
EY Centre
Location:
Ottawa, ON (On-site)
Job Type:
Full-time
Salary:
$58,000–$68,000
About the Role
EY Centre is hiring a
Manager, Event Management
to lead our Event Coordination team and ensure exceptional event delivery from first call to show close. You'll oversee our Event Coordinators, serve as the escalation point for clients and internal teams, and drive planning consistency across timelines, documentation, and on-site execution. This role also takes a lead on
office management,
keeping the department organized, responsive, and running smoothly.
What You'll Do
- Lead and support a team of Event Coordinators (coaching, scheduling, workflows, standards).
- Oversee event planning and execution: client communications, site visits, event timelines, budgets, and on-site leadership.
- Ensure accurate event documentation (event orders, floor plans, staffing/service bookings, run-of-show planning).
- Coordinate with internal departments and venue service partners (security/first aid, cleaning, AV, rigging, food & beverage).
- Act as the primary escalation point during planning and live events, solving problems quickly and calmly.
- Own department office operations: templates, trackers, reporting, shared inbox workflow, and continuous improvement.
What You Bring
- 3–5+ years in event planning/event management (venue/hospitality/live events is a strong asset).
- Experience leading a team or mentoring/coordinating others.
- Strong client service mindset with excellent communication and organization skills.
- Comfortable managing multiple events, shifting priorities, and firm deadlines.
- Strong admin/process skills—able to build structure, improve workflows, and keep details tight.
- Post-secondary education in event management/hospitality/business preferred (or equivalent experience).
Why EY Centre
- A fast-paced venue environment where no two days are the same.
- A collaborative team and high standards for client experience.
- Opportunity to lead, improve systems, and grow with a busy events calendar.
We are seeking a candidate with a great attitude and great work ethic that is committed to long term growth.
We are an inclusive employer committed to diversity and inclusion. We encourage applications from all qualified candidates and will accommodate applicant's needs throughout the recruitment process. If you have accommodation needs, please reach out to us anytime.
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