Credit & Collections Administrator - Ottawa
4 days ago
Job summary
The Credit & Collections Administrator is primarily responsible for the collections of the outstanding invoices for the Environmental Services Group of Companies and for determining credit worthiness of both existing and potential customers.Responsibilities
- Manage collection activities (calls and/or written correspondence) utilizing established policies & procedures
- Participate in regular AR reviews with team members and report on AR status (AR summary, suspended customers, action item review, etc.)
- Compile appropriate information to support refunds and adjustments
- Provide professional customer service while trying to resolve client discrepancies/issues Responsible for customer account reconciliations (external and related party)
- Accountable for reducing delinquency of customer accounts in a goal-oriented organization
- Must communicate & follow-up effectively with Sales department regarding customer accounts on a timely basis. Establish and maintain effective and cooperative working relationships with both external
,internal customers
Job description
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