Advisor, Student Academic Services - Québec, Canada - Concordia University

Concordia University

Verified Company

Québec, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Number:
/ P1934

Department:
Undergraduate Programs

Grade:
GR12

Campus:
Sir George Williams (Downtown)

Salary:
$76, $91,341.36 per annum

Union/Association/HR Policy:

CUPEU

Posting deadline:
February 7, 2023

Recognized as Canada's top university under the age of 50, and one of Montreal's top Employers, Concordia University is the place to be if you are looking to grow, contribute and innovate in a dynamic and multicultural environment.

Be part of a community that addresses society's big challenges, supports your personal and professional growth, and makes a real impact in building a more sustainable world.

As a member of our community, you will have access to comprehensive benefits, a defined pension plan and numerous on site well-being facilities such as a state of the art gym and health clinic as well as a variety of educational and cultural opportunities.

NOTE:

This posting represents a fulltime contract until September 29, 2023._

SCOPE

Reporting to the Senior Director, Academic and Student Affairs, Undergraduate Programs, John Molson School of Business; the incumbent counsels and guides students from the time of a student's entrance into a program in the John Molson School of Business until graduation.

They actively participate in fulfilling the enrolment objectives of the Faculty.

PRIMARY RESPONSIBILITIES

Participate in the establishment of team objectives and operational plans for advising, retention and readmission of the Faculty's undergraduate students relating to academic programs and regulations.
Advise undergraduate students in matters relating to their academic career aspirations.
Evaluate students' academic records for degree and program requirements.
Conduct daily dropin advising sessions (in person or virtual), as well as set regular times for appointments with students.
Provide timely and appropriate responses to student requests regarding course exemption and transfer credit assessments, student exchange and any other requests for exceptions to University academic rules and regulations.
Provide timely and appropriate responses to inquiries from department advisors, chairs and staff members.
Participate in recruitment activities and events designed to attract potential students to the Faculty and its departments.
Present and handle complex requests from individual students to the Student Request Committee, the Honours Request Committee and any other related committee(s) that may be created.
Evaluate/respond to requests for readmission from students in failed standing.
Access queries from the Student Information System as well as other sources, analyze data and provide information to faculty, students and other individuals where appropriate. Make recommendations to the Dean, the Senior Director and the Associate Dean of Student Academic Services, SAS team members, and departments regarding trends, practices and procedures.
Proactively counsel/inform departmental advisors, chairs, staff members, and the student population about academic programs, rules and regulations

This includes participation in:
recruitment/open house activities, orientation/advising sessions, updating information on SAS website, planning/facilitating workshops and special events.

Represent the Student Academic Services team on various internal and external meetings and/or committees, which deal with recruitment, retention and admission of undergraduate students.
Participate in the training and support for departmental advisors, chairs, faculty and staff members on advising and retention of undergraduate students.
Maintain active communication with students and university departments and services.
Provide registration assistance to and resolve registration problems for students and departmental academic advisors, chairs and staff members.
Provide advice to and counsel students experiencing academic difficulties.
Evaluate and process transfer credit requests for newly admitted students who have previous postsecondary studies.
Performs other duties in support of the Unit.

REQUIREMENTS

Bachelor's Degree in Commerce or Business Administration and 24 years of related work experience in an academic setting.
Good spoken and written English language communication skills (Level 4).
French conversation and French reading comprehension is essential (Level 4). The ability to write in French is an asset.
Intermediate knowledge of word processing, database and spreadsheet software in a Windows environment is essential. Advanced knowledge of the Student Information System (SIS) is an asset.
Excellent interpersonal skills is essential; ability to deal effectively with prospective, current and former students and alumni, with faculty and staff members and on internal and external departments and committees.
Must have proven writing, analytical and organization skills; the ability to work under