Security Control Room Operator - Calgary, Canada - GuardTeck

GuardTeck

Verified Company

Calgary, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Security Control Room Operator

Guardteck Security is looking for a friendly, outgoing, and experienced Control Room Operator to join our team in Calgary.

Position Duties:

Monitor security and fire systems; including but not limited to the access control and CCTV Systems and fire panel/Fireworks systems
Receive notifications of security incidents and issues from all departments
Relay notifications of incidents, issues etc. to the appropriate departments
Dispatch security officers to investigate alarms and respond to incidents, escalate as procedures state and to the best of own judgement (Liaising with Supervisor)
Notify emergency services to ensure services have immediate access to the location
Monitor the performance of security system elements and report deficiencies to Security Supervisor
Track the location and activities of all security officers assigned to their shift
Communicates with the Supervisory team any concerns and process improvement ideas or other opportunities for improvement to the team.
Performs other duties as required

Skills & Qualification Requirements:

Currently hold a valid Alberta Security license
Security Monitoring experience
:Minimum of 1 year experience as security operations center operator or security desk monitoring officer in executive or highprofile corporate buildings.
Communication Skills: Exceptional verbal and written communication capabilities and capable of accurately capturing and relaying information
Communication Skills: Able to critically think and multitask at a high level.
Able to keep a calm, cool and professional demeanour at all times especially during emergency situations.
Excellent Customer service skills
Comfortable working in a team environment
Computer literacy: Minimum of intermediate level competency with Windowsbased computer systems and Microsoft Office (Outlook, Word, Excel, Teams) software.

Wage:
$20.00/hr

Guardteck Security is a Western Canadian-based security company who has been providing professional security services to the Calgary area for the last eight years.

Our difference is our commitment to our people - we offer the highest wages in Calgary with the best training programs.

Our focus is exclusively towards servicing high profile commercial retail and office facilities.

We service over 9 million square feet in downtown Calgary, so if you desire to work in a professional environment with unequalled opportunities for training and advancement, Guardteck is your employer of choice.

Guardteck Security also provides security services to the largest concerts, festivals, live music venues and VIP events.