Chief Operating Officer, Victoria Park Community Homes - Hamilton, Canada - Odgers Berndtson
Description
Incorporated in 1974, Victoria Park Community Homes is one of the oldest and largest private non-profit housing corporations in the Province of Ontario. The portfolio they own and manage has grown to over 3,122 apartments, townhouses, and single-family homes located across Southern Ontario. Through a dedicated and growing team, Victoria Park Community Homes is committed to strengthening individuals, families, neighbourhoods and communities by providing stable, quality affordable homes. They will advance and protect the future of quality affordable housing through their leadership in the provision of specialized, effective, and integrated services that respond to the changing needs of those they serve.
Reporting to the CEO, the Chief Operating Officer (COO) is a vital member of the Executive Management Team (EMT), and holds authority to legally bind the corporation. Key responsibilities include: overseeing the entire Resident and Property Services division – the largest division within the corporation; ensuring compliance with regulatory requirements; and, reporting directly to the Board of Directors. The COO is accountable for minimizing arrears, controlling vacancy loss, and managing costs effectively, while also contributing to budget preparation. Further, they manage overall operational functions, address concerns promptly, and ensure compliance with policies and legislation. The COO also maintains relationships with clients and partners, manages equipment assets and contracts for office services, and oversees maintenance of the corporate website, all while upholding corporate compliance responsibilities, including adherence to the Code of Conduct and ensuring staff are adequately trained and evaluated annually.
The ideal candidate will possess a University degree in Finance, Commerce, or Business Administration, or a combination of education and senior experience in the non-profit housing management field. They should exhibit exceptional negotiating, consultative, communication, and interpersonal skills, particularly in handling complex and sensitive matters. Strong analytical abilities are necessary for effective planning and implementation of operating programs, coupled with sound judgment and business acumen for managing public relations issues. An understanding of the rental housing market, particularly in the non-profit sector, and familiarity with relevant legislation such as the Housing Services Act and the Residential Tenancies Act is required. Additionally, the candidate should demonstrate collaborative leadership, proficiency in conflict mediation, dispute resolution, an understanding of Yardi Voyager Property Management software along with Microsoft Word, Excel, and Outlook. Above all, a passion to make a real difference in people's lives is essential for success.
Victoria Park Community Homes and Odgers Berndtson are committed to equity, diversity, and inclusion in the workplace; we welcome applications from all qualified candidates, including women, racialized persons, Indigenous peoples, persons with disabilities, persons of the 2SLGBTQ+ community, and others.
Applications are encouraged immediately and should be submitted online ideally by June 7th, 2024 . We thank all those who express an interest, however only those chosen for further development will be contacted.
Victoria Park Community Homes is an equal opportunity employer. In accordance with the Accessible Canada Act, 2019 and all applicable provincial accessibility standards, upon request, accommodation will be provided by both Odgers Berndtson and Victoria Park Community Homes throughout the recruitment, selection and/or assessment process to applicants with disabilities.