Team Leader/supervisor - Toronto, Canada - ALPHASHINE

Description

About ALPHASHINE:

ALPHASHINE is an automotive technology start-up that specializes in providing subscription-based detailing services.

With a mission to reinvent the automotive service industry in both Canada and the U.S., ALPHASHINE is pushing the limits of what is possible.

Founded in 2019, ALPHASHINE has expanded across multiple locations in Toronto, Canada.

ALPHASHINE's goal is to reshape the industry through customer-centricity, modernization, and inclusivity, while shifting the market toward the digital frontier.

Furthermore, the company aims to be at the forefront of innovation for the industry by developing proprietary technology and streamlining user experience through system automation, while driving "digital convenience" for its members and clients.

Alongside delivering exemplary services to its clients, ALPHASHINE continues to partner with other like-minded brands that also strive to push the agenda in their respective industries.

Some of these brands include Alfa Romeo, Polestar, Porsche, Maserati, Red Bull, Vintage Conservatory, Bell Media, and Hazelton Hotel.


Let's Change the Industry

Our Values:

• Customer-Centricity: _Curate a culture that focuses on creating a personalized customer experience that exceeds client needs and expectations.
• Accessibility and Convenience:_ Constantly innovate to create a seamless system that prioritizes accessibility, convenience, and ease of use for all.
• Diversity and Inclusion:_ By embracing diversity and inclusivity in our workspace, we strive to deliver ideas and services that better reflect our client base.

Our Culture:

Our team is driven to meet the highest standards, constantly improving our quality and efficiency. All ALPHASHINE associates are dedicated to creating pleasurable experiences for our clientele. Given our collaborative environment, all members can share new ideas, add value, and build meaningful relationships. Every member on our team has a growth mindset, valuing flexibility and innovation.


Position:
Detailing Team Lead

Responsibilities:

• Provide direct support to the Operations Manager and assist in leading daily operations when required
• Comfortable with customer/client interaction, service allocation, staff management, quality assurance, moving/driving vehicles, assisting with valet services, and maintaining the location's health and safety standards
• Coordinate with the sales team as required (i.e., check and process daily bookings, assist with phone sales, understand membership/service pricing, etc.)
• Able to properly use an electric power washer and other cleaning equipment (i.e., pain correction buffing machine, foam cannon, etc.)
• Maintain a clean and respectable workspace and provide support with general maintenance procedures

Requirements & Skills:

• G2 or G license
• High school diploma/GED or equivalent
• Leadership and team management experience
• Passionate about vehicles and auto detailing
• Hardworking, dedicated, and a quick learner
• Friendly and teamoriented
• Growth mindset and coachable
• Strives to improve himself/herself and the organizational process whenever possible
• Takes pride in personal work and is aligned with company values

Pay:
$18.50 per hour


Schedule:

• 8 hour shift

Supplemental pay types:

• Tips

Experience:

• Leadership: 1 year (required)

Car Detailing: 1 year (required)


Licence/Certification:

• G2/G License (required)

Work Location:
In person