Product Support Manager - Thompson
1 day ago
Job description
Toromont Cat is seeking a Product Support Manager to join our team in Thompson, MB.As an essential member of our team, you will be responsible for the integrity, growth and profitability of the Branch by maintaining and supporting company objectives through the effective management and growth of the parts and service operations.
Pay TypeFull Time, Permanent
Compensation
$91,820 - $114,775
The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available
As a Product Support Manager, YOU will experience:
Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
Working for the best in class equipment dealer and with the premium Caterpillar brand
Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
Competitive total rewards including:
wages, benefits, and premiums (as eligible)
An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada
In a typical day, YOU will:
Manage all branch parts and service objectives and ensure they are met
Provide administrative and policy guidance to direct reports on Toromont and Caterpillar policies
Lead a high level of customer focus and maintain trusted relationships
Review and monitor operational expenses and financial reports
Develop, implement and manage improvements in all aspects of product support
Lead, inspire and coach employees to achieve personal and corporate objectives
Actively pursue business in the territory to support equipment, parts and service
Collaborate and work closely with Sales Teams. Identify potential machine sales opportunities in the territory
Work with a sense of urgency and foster a team environment to encourage growth
Must-haves for this role:
Post Secondary Education with a minimum of 5 years experience in a managerial/supervisory position in a related industry
Strong technical aptitude with a solid knowledge of the heavy equipment industry and products
Customer centric with proven leadership, coaching, mentoring and people development skills
Solid business acumen with the ability to oversee financial operations
Experienced with planning and budgeting with strong organizational skills and the ability to manage multiple and often competing priorities in a fast-paced, deadline driven environment
A strategic thinker with excellent analytical and problem solving skills
Effective communication and strong interpersonal skills to deal with customers and all levels of employees, including Senior Executives and Regional General Managers
Solid understanding of Caterpillar and Toromont operating policies and procedures
Computer literate with proficiency in Microsoft Applications, DBS and SIS
Willing and able to travel and possess a valid Driver's License and clean driver's abstract
With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed.
At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar , Toromont Cat takes care of our employees who take care of our customers When you join our team, you become a member of the Toromont family.
Your success is our successArtificial Intelligence (AI)
Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.
Similar jobs
Toromont Cat is seeking a Product Support Manager to join our team in Thompson, MB. As an essential member of our team, you will be responsible for the integrity, growth and profitability of the Branch by maintaining and supporting company objectives through the effective managem ...
1 day ago
We seek a dynamic proactive individual to join us as an Executive Assistant to the President. ...
4 weeks ago
The Department of Families is looking for a qualified individual to fill the position of Social Services Program Manager located in Thompson. To be considered for this competition you must submit an application form with voluntary declaration. · Reporting to the Regional Director ...
1 week ago
We seek a dynamic individual to join us as an Executive Assistant to the President of MacLean Engineering. · Proven experience as an Executive Assistant/Coordinator or similar role. · Excellent organizational and multitasking abilities required. · ...
4 weeks ago
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves. · ...
2 weeks ago
The Department of Families is looking for a qualified individual to fill the position of Social Services Program Manager located in Thompson. · This is a preference competition and all applicants are encouraged to apply but first consideration will be given to Indigenous people. ...
1 week ago
The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities). · This is a preference competition. All applicants are encouraged to apply. · The Department ...
2 days ago
Clarke's Pharmacy is looking for a Front Store Clerk to join our team in Thompson, Manitoba. · ...
1 month ago
Volunteer with the Thompson Regional Humane Society by helping with hands-on animal care support. · ...
1 week ago
+Job Summary · Administrative Assistant will provide administrative support for Traditional Healers Program employees. · Provides technical and administrative support to the Traditional Healers Program staff. · ...
3 weeks ago
Volunteer with the Thompson Regional Humane Society by helping with hands-on animal care support. · ...
1 week ago
The General Duty Sonographer performs ultrasound services as defined at regional and local levels and as requested by Physicians. · ...
1 month ago
We are seeking summer students to join our Vale Thompson, Manitoba Operations Team for the 2026 summer work term. You will have the opportunity to further your development by providing day-to-day support for various surface projects at our T1, T3 mine sites and surface plants. · ...
1 week ago
We are excited to announce a new opportunity for a Field Service Technician - Exploration Drilling, within our Digital Solutions team. · This vacancy is a new position,The purpose of this position is to provide (1) online and in-field technical support training to customers invol ...
2 weeks ago
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primar ...
3 weeks ago
We are seeking Maintenance and Operations Support Summer Students to join our Vale Thompson Manitoba Operations Team for the 2026 summer work term approximately 4 months duration. In this role you will have the opportunity to further your development by providing day-to-day suppo ...
1 week ago
We are seeking a Member Service Representative to provide a high standard of financial service to existing and potential members. The successful candidate will process transactions and build relationships while promoting our products and services. · ...
1 month ago
A Dairy/Frozen Department Manager co-ordinates the merchandise and activities of Associates in a department(s) of a store. · Assisting the Management Team with the supervision of the designated Department · Maintaining zero pricing errors · Adhering to standards and policies for ...
2 weeks ago
We are currently seeking a Foreman to join our team in Dauphin, MB. The most important aspect of our company's operations is our dedicated people; our people will always be the source of our success and their safety and health will always come first. ...
3 weeks ago
A Dairy/Frozen Department Manager co-ordinates merchandise and activities of Associates in a department(s) of a Wal-Mart store through modular integrity, perpetual inventory, merchandise management, customer service. · ...
2 weeks ago