Experiences Ambassador - Gravenhurst, Canada - Muskoka Bay Resort

Muskoka Bay Resort

Verified Company

Gravenhurst, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

POSITION:
Experiences Ambassador

WAGE:
$16.55/hour

DEPARTMENT:
Recreation

STATUS OF POSITION:
Summer Seasonal

Location:
Muskoka Bay Resort - Gravenhurst, ON

Position Summary

The Experiences Ambassador is responsible for facilitating and executing programs and activities throughout the Resort and is the first point of contact for any amenities offered on the Resort property.

Who We Are:

Muskoka Bay Resort redefines what it means to play and stay; to relax and live. Our resorts feature spectacular views year-round through every season. This magnificent, immersive experience is rooted in preservation and care. The pillar behind the country's most picturesque area is our passion — Our Team.

Duties & Responsibilities

Provide information to guests about available recreation facilities and activities, lessons and equipment.
Responsible for setting up, tearing down and maintaining the daily recreational activities or programs available on site
Providing exceptional customer service communicate to customers the available programs, activities and events as well as other Resort offerings
Respond to guest inquires with respect to programs, activities and services offered
Provide exceptional customer service in every interaction
Maintain the cleanliness and organization of all recreation areas by wiping down equipment, picking up garbage and ensuring supplies are stocked
Explain and enforce the rules and guidelines of the recreation facilities and activities
Be an ambassador to promoting and encouraging use of the activities offered
Support the retail store as needed with selling, stocking and keeping the merchandise clean
Assist in other duties as assigned by the Supervisor or Manager

Qualifications

Excellent customer service skills
Strong verbal and written communication skills
Detailoriented and works with a high degree of accuracy
Must be able to work flexible hours including evenings, weekends and holidays
Required to move, lift, carry, pull and place objects weighing less than or equal to 25 pounds
Significant exposure to varying weather conditions
The above job description is not intended to be exhaustive lists of all responsibilities, skills or efforts associated with or expected of the role ,but are intended to accurately reflect principal job elements. _