seasonal resort manager - Port Hardy, Canada - Great Bear Nature Tours Ltd.

    Great Bear Nature Tours Ltd.
    Great Bear Nature Tours Ltd. Port Hardy, Canada

    3 weeks ago

    Default job background
    Description
    • Work Term: Permanent
    • Work Language: English
    • Hours: 40 to 80 hours bi-weekly
    • Education: College/CEGEP
    • Experience: 5 years or more
    • Natural resource recreation and tourism
    • Education, general
    • Hospitality administration/management, general
    • or equivalent experience

      • Asset languages

    • Spanish; Castilian

      • Work site environment

    • Non-smoking

      • Work setting

    • Staff accommodation provided
    • Rural area
    • Remote location
    • Hotel, motel, resort

      • Budgetary responsibility

    • 0 - $100,000

      • Tasks

    • Develop and implement policies and procedures for daily operations
    • Supervise staff
    • Conduct performance reviews
    • Conduct training sessions
    • Prepare budgets and monitor revenues and expenses
    • Arrange for and oversee maintenance activities
    • Enforce policies and procedures
    • Address customers' complaints or concerns
    • Assist clients/guests with special needs
    • Organize and maintain inventory
    • Supervise staff or team
    • Respond to complaints of guests
    • Provide outdoor, wilderness and wildlife instruction
    • Plan trips
    • Leading/instructing groups
    • Use maps and other trip planning aids
    • Supervise cooks and other kitchen staff
    • Administer first aid in emergency situations

      • Supervision

    • 5-10 people
    • Staff in various areas of responsibility

      • Certificates, licences, memberships, and courses

    • First Aid Certificate

      • Type of product

    • Outboard motors
    • Small appliances

      • Type of maintenance

    • Marine engines

      • Technical experience

    • Interpretation/guiding

      • Equipment and machinery experience

    • Small boat
    • Diesel engines

      • Guide specialization

    • General outdoors guiding

      • Specialization or experience

    • Specialized environmental skills and knowledge

      • Area of specialization

    • Small boat navigation

      • Work conditions and physical capabilities

    • Fast-paced environment
    • Work under pressure
    • Tight deadlines
    • Attention to detail
    • Combination of sitting, standing, walking
    • Standing for extended periods
    • Large workload

      • Personal suitability

    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Flexibility
    • Initiative
    • Team player

      • Screening questions

    • Are you available for shift or on-call work?
    • Are you available for the advertised start date?
    • Are you currently legally able to work in Canada?
    • Are you willing to relocate for this position?
    • Do you have previous experience in this field of employment?
    • Do you have the above-indicated required certifications?

      • Green job

    • Involves duties and responsibilities that lead to positive environmental outcomes

      • Financial benefits

    • Gratuities

      • Other benefits

    • On-site housing options