Sales Manager - Bolton - Performance Auto Group

    Performance Auto Group
    Performance Auto Group Bolton

    1 week ago

    Full time
    Description

    Sales Manager (Bolton Nissan) – Join the Performance Auto Group team.

    We are an award‑winning dealership with over 200 new and high‑quality pre‑owned vehicles. Our family‑like culture and commitment to excellence since 2011 make us the preferred automotive group in the region.

    About Us

    • Great Experience: Every customer is entitled to a great experience
    • Integrity: We are honest and transparent in our actions
    • Diversity: We are stronger through the inclusion of people, brands and ideas
    • Innovation: We passionately embrace opportunities for new and continuous improvements
    • Empowerment: We encourage and support our people in taking initiative
    • Giving Back: We positively impact the communities in which we live, work and raise families

    Role Overview


    We are seeking a seasoned Sales Manager to lead our Bolton Nissan team in achieving sales targets and providing outstanding customer service.

    Key Responsibilities

    • Assist the General Manager in planning and forecasting goals and objectives for the department and strive to meet them, as well as developing and implementing new and existing policies and procedures.
    • Conduct monthly meetings with department employees to discuss activities and problems of mutual interest.
    • Reach sales goals on strict timeline requirements.
    • Grow revenue and profitability in the sales territory.
    • Report performance goals and achievements on a regular basis.
    • Handle all customer complaints in a timely manner.
    • Ensure that work is assigned to sales staff efficiently and equitably.
    • Ensure that adequate staff is available to handle the expected customer demand.
    • Assist in developing and controlling the performance of the department using tools such as daily operating control, efficiency and productivity control, comeback reports, warranty reports, telephone surveys, and monthly forecasts.
    • Assist in the collection of delinquent or slow‑paying accounts receivable for vehicle sales.
    • Support Sales Consultants and drive a high level of performance among the sales team.
    • Oversee the efforts of Sales employees to enhance the image and customer satisfaction ratings of the dealership.
    • Ensure customer retention and profitability by recruiting qualified sales personnel.
    • Establish and enforce product‑knowledge standards. Actively support, encourage, and motivate sales personnel daily to maintain high morale.
    • Uphold all rules and procedures (i.e., support enforcement, including disciplinary action as necessary).
    • Work in strict compliance with the requirements and regulations of the Ontario Motor Vehicle Industry Council (OMVIC).
    • Work in strict compliance with the Laws of the Province of Ontario and Canada, including the Employment Standards Act (ESA), the Motor Vehicle Dealers Act (MVDA), and the Accessibility for Ontarians with Disabilities Act (AODA).
    • Comply with all company policies, standards and procedures.
    • Perform other duties as required by management.

    What You Need To Succeed

    • Post‑secondary degree/diploma in Business Administration.
    • Nissan brand experience is considered an asset.
    • Experience in retail sales of motor vehicles.
    • Experience in merchandising new and used inventory.
    • 1–3 years of management experience in the automotive industry.
    • OMVIC Certification is required.
    • Vehicle appraisal experience is required.
    • Dealer CRM system experience is required.
    • Must have a valid Ontario Driver's License and good driving record.
    • Ability to support the organization's goals and objectives.
    • Excellent interpersonal and team‑building skills.
    • Demonstrate effective verbal, listening, and written communication skills.
    • Attention to detail and ability to maintain a high level of accuracy.
    • Exceptional customer service orientation.
    • Excellent time‑management skills, ability to multitask and work well under pressure.
    • Ability to manage stress and work with tight deadlines.
    • Highly self‑motivated and directed.
    • Self‑motivated and ability to work with minimum supervision.
    • Must be willing to be flexible with work schedules.

    Job Type & Compensation


    Full Time – Permanent

    Expected annual compensation: $90,000 – $130,000 per year (base salary plus monthly performance‑based bonuses).

    Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted.


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