Shelters Intake Worker - Wetaskiwin, Canada - Hope Mission

Hope Mission

Verified Company

Wetaskiwin, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

INTAKE WORKER

CONTRACT POSITION
Job Title :
INTAKE WORKER

Based at :
Wetaskiwin Emergency Shelter

Reports to :
Shift Supervisor

Hours of work :
Full Time, 12 hour shifts with a 2 hour paid break

Day positions: 8:00 am to 8:00 pm, 4 days on and 4 days off

Night positions: 8:00 pm to 8:00 am, 4 days on and 4 days off

End of Contract:
Sept 30, 2023 (with the possibility of extending the contract or making it a Permanent Full Time position)
- _________________________________________

OUR MISSION

To serve, strengthen and uplift men, women, youth and children through the lifechanging gospel of Jesus Christ_

- __________________________________________

JOB SUMMARY:

The Intake worker will liaison directly with client as a critical initial contact person and will be responsible for developing and maintaining relationship with guests at the Wetaskiwin Emergency Shelter.

MAJOR DUTIES AND RESPONSIBILITIES:
Assist in the operation of the Shelters Department by:

Utilize and develop customer service skills to promote a welcoming, friendly and kind environment to support people experiencing homelessness.
Assist community members experiencing homelessness by performing shelter intake duties, such as checking guests in/out of shelter, completing new registrations, assisting with baggage/belonging storage and organization
Enter client related information into shelters' reporting program/database (ETO)
Manage and report on all incidents
Providing community members with blankets, towels, hygiene products, nutrition, clothing and other items
Assist with basic operations, such as cleaning mats, picking up garbage, laundry, stocking intake offices with supplies and other tasks as delegated by the supervisor or team lead
Engaging in shift debrief before and after your shift, including a brief devotional time
Build rapport with clients through active listening and provide information on expected standards of conduct
Engage in responses to emergency medical situations inside or outside of Hope Mission property, such as community members who are in medical distress or who overdose due to drug poisoning
Be willing and comfortable to engage in drug poisoning (overdose) reversals using naloxone and performing CPR when required
When safe, be willing and comfortable to respond to incidents within the community that Hope Mission operates, such as medical incidents, drug poisoning reversals and other situations
When requested by shelter management or supervisor, engage in community support such as outreach, pressure washing, community cleanup or other tasks that serve the community at large
Screen and monitor community members to promote a secure and safe shelters' environment, both inside and outside within Hope Mission property
Maintain radio communication to keep other staff and facilities informed
Assist with meal service if requested by shelter supervisor or team lead
Clockin and clockout on biometric hand clock
Attend staff meetings and make reports as necessary
Any other tasks as requested by shelter management

MINIMUM QUALIFICATIONS AND SKILLS:

A university or college diploma or degree in social work, human services, psychology (or related fields), nursing/medical or bible school/seminary education will be considered an asset
Those currently pursuing or thinking of pursuing careers in law enforcement, emergency medical services, fire rescue services, medicine/nursing, social work or other human support services will be prioritized and are encouraged to clearly state their experience on their resume and cover letter
2 years of work experience is an asset
Ability to Communicate effectively with clients, and conflict resolution skills
Administrative and organizational abilities
Ability to exercise authority without intimidation
Selfmanagement skills

OTHER REQUIREMENTS: