Customer Service Representative - Gloucester, Canada - Bemac Collision Group

Bemac Collision Group
Bemac Collision Group
Verified Company
Gloucester, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description

The Bemac Collision Group has an immediate opportunity for a Customer Service Representative/Accounts Receivable Administrator to join their team in a well-established, progressively growing group of companies.

Reporting directly to the Financial Controller, The Customer Service Representative /Accounts Receivable Administrator is responsible for securing revenue by verifying and posting receipts; resolving discrepancies.


Job Type:
Full-time


Salary:
$47,000 - $50,000 + Bonus Position

Reports to The Shop Managers

Responsibilities include, but are not limited to:

  • Posts customer payments by recording cash, cheques, and credit card transactions.
  • Finalizes and closes all completed work orders.
  • Updates receivables by following up with insurance companies regarding unpaid invoices
  • Maintains records by microfilming invoices, debits, and credits.
  • Verifies validity of account discrepancies by obtaining and investigating information and discrepancies.
  • Resolves valid or authorized deductions by entering adjusting entries. Writeoffs authorized by Joey Barber (Financial Controller)
  • Summarizes receivables by maintaining AR Aging report, review, and following up on collections.
  • Protects the organization's value by keeping information confidential.
  • Updates job knowledge by participating in educational opportunities.
  • Accomplishes accounting and organization mission by completing related results as needed.
  • Primary phone receiver, should be answering 90% of incoming calls.
  • Post and file parts (vendor) invoices.
  • Compile monthly vendor statements with invoices. Ensure all invoices are posted accurately within the operating system.
  • Document and Complete paperwork for all customers in relation to their repair including courtesy car
  • Schedule in clients for the repairs to their vehicles

Skills and Experience:


  • Experience as an Accounts Receivable Clerk or similar role
  • Very good understanding of basic accounting principles
  • Ability to calculate, post, and manage accounting figures in a timely manner
  • Proficient data entry skills along with a knack for numbers
  • Experience with operating spreadsheets
  • Proficiency in English/French and in MS Office (Primarily word and excel)
  • Critical thinker and problemsolving skills
  • Team player
  • Good timemanagement skills
  • Great interpersonal and communication skills

Job Types:
Full-time, Permanent


Salary:
$47,000.00-$50,000.00 per year


Benefits:


  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • Onsite parking
  • Paid time off
  • RRSP match
  • Tuition reimbursement

Flexible Language Requirement:

  • French not required

Schedule:

  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Gloucester, ON: reliably commute or plan to relocate before starting work (required)

Work Location:
One location
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