Business Operations Manager - Toronto, Canada - Weight Loss by Gina

Description

We are looking for a Business Operations Manager who wants to make an impact on people's lives and work with like-minded people who share that same passion.

We need someone with energy, enthusiasm, innovation, and talent to join our growing team.

We are looking for someone that thrives in an environment where you get to wear many hats and work on a variety of things.

You work well with ambiguity, are laser-focused on details, and are a problem solver. You are self-motivated, resourceful, and can adapt quickly to changing situations.


Responsibilities

• Leverage key success metrics to drive member satisfaction and overall operational efficiency
• Develop and execute a business strategy for successful growth by implementing bestinclass technologies and practices
• Partner with Group operations, Learning & Training, Human Resources, and other departments to continuously improve business operations and provide worldclass service to our members
• Enhance workflows to enable more effective communication, feedback, and execution
• Work with crossfunctional teams and outside vendors/partners in planning and execution of projects

Qualifications

• Bachelor's Degree in business, healthcare, technology, or a related field
• PMP or MBA an asset
• Minimum 5 years of experience in operations management
• Strong verbal, written, and organizational skills
• Natural leader who is great at getting the best out of others
• Ability to juggle changing priorities while maintaining a positive attitude in the face of changing deliverables
• Experience in a fast growth startup environment is an asset
• Track record of successfully delivering projects from start to finish on time and within budget