Usher - Toronto, Canada - TORONTO INTERNATIONAL FILM FESTIVAL

TORONTO INTERNATIONAL FILM FESTIVAL

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

FESTIVAL USHER

Contract

Full-time

Visitor Experience
TIFF is a charitable, cultural organization dedicated to presenting the best of international and Canadian cinema and creating transformational experiences for film lovers and creators of all ages and backgrounds in our home - TIFF Bell Lightbox

Our mission:
To transform the way people see the world, through film.

TIFF is committed to embracing diversity and treating all individuals with respect, dignity and fairness by removing physical, social and economic barriers to participation.

We encourage you to reflect on the land that you are on, who the traditional keepers of the land are, what the treaty relationship is, or if it's unceded territory.

TIFF is located on the Treaty Lands and Territory of the Mississaugas of the Credit and the traditional territory of the Anishinaabe, the Wendat, and the Haudenosaunee.

We are grateful to work on this land.

We are currently hiring for the position of:

FESTIVAL USHER

Reporting to the Senior Manager, Cinema Operations, under the supervision of the Cinema Supervisor on duty, the Cinema Usher provides customer service to TIFF Bell Lightbox visitors.

RESPONSIBILITIES:

Maintain a high standard of entrancetoexit visitor servicing, assisting with the resolution of visitor issues in a timely and appropriate manner in keeping with established Visitor Experience protocol
Maintain knowledge of TIFF Bell Lightbox, its programming, events and facilities
Communicate instructions effectively to visitors and volunteers. Direct visitors to appropriate cinemas. Maintain orderly lineups as directed by your supervisor
Ensure that all visitors present a ticket before entering ticketed events or areas.
Maintain presentation standards of lobby areas before, during and after events. Clean cinemas between screenings, collecting any debris and cleaning any spills prior to the next screening
Assist with the setup and strike of stanchions, coat check, tstands, stage furniture, and tables throughout the building
Provide support to third party events and partner festivals as required
Receive/return items and reconcile cash receipts at Coat Check
Arrive ontime for scheduled shifts, wearing approved uniform or dress code and prepared for shift.
Complete assigned tasks effectively and promptly
Ensure the safety of the visitors to TIFF Bell Lightbox (including in the event of evacuation)
Maintain proper radio etiquette and ensure the proper care of radio devices
Other duties as assigned

RATE OF PAY:

- $16.25/Hourly
TARGET

CONTRACT DATES:

August 14, 2023September 18, 2023
MINIMUM REQUIREMENTS:
Previous work experience in a Front of House role is an asset-
Proven ability to work effectively with mínimal supervision-
Must be available to work each day of the Toronto International Film Festival (September 7-17, 2023)-
Must be available to work training shifts beginning the week of August 21, 2023-
Must be adaptable to a flexible work schedule that includes evenings, weekends, and holidays-
Excellent communicator with an ability to deliver information in a clear and concise manner-
May be required to lift and carry items up to 35lbs-
Position requires standing for long periods and climbing stairs. Accommodations may be provided if necessary-
CPR, First Aid, and SmartServe training are an asset-
Interest in film, non-profits, arts and culture is considered an asset-
Able to communicate fluently in English; knowledge of a second language is an asset
HOW TO SUBMIT & APPLICATION DEADLINE:
Please upload your cover letter and resumé as PDF(s), before the deadline of

-
July 20, 2023.

CLOSING:

TIFF is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential.

As such, we welcome and encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities.