Plumbing and Heating Dispatcher - Mississauga, Canada - ACTIVE MECHANICAL
3 weeks ago
Description
Duties include but not limited to;- Work with Service Manager and Assistant Manager overseeing Service department,
- Coordinate with technicians to ensure timely scheduling and completion of work,
- Communicate with customers to provide updates on work status,
- Handle customer inquiries and complaints in a professional manner,
- Track and monitor the location of vehicles,
- Payroll, Labour verification,
- Price Paperwork,
- Quotations,
- Handle small projects with assistance,
- Order Materials,
- Fill out bid documents,
- Perform daily tasks, Matching invoices, Paperwork verification,
- Excellent problem solving skills,
- Communicate with different customers and clients, Deal one on one with Technicians,
- Proper Phone etiquette,
- Excel, Microsoft Outlook, Word,
- Detail Orientated,
- Strong communication skills,
- Punctuality,
- Great attendance,
- Fluent in written and oral English,
- Handle Pressure situations,
Benefits:
- Extended health care
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Experience:
- dispatching: 3 years (required)
Shift availability:
- Day Shift (preferred)
Work Location:
In person
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