IT Business Analyst - Waterloo, Canada - Manulife

Manulife

Verified Company

Waterloo, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You've come to the right place. We're looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we'd like to hear from you. _

Working Arrangement
Hybrid

Join our Group Benefits Team

The opportunity
In this role, you will work through business impacts, articulate business requirements, define user acceptance testing requirements.

You will work to understand current state by obtaining information, with the right level of detail from many different collaborator groups, domain experts, and technical resources.

You will interact with multiple teams within Group Benefits Plan Sponsors Services, Group Benefits Operations as well as Group Benefits IT and various levels of management.

Responsibilities

30% Project work to support medium to large projects, developing new tools, automating existing business processes.
30% Security Access Reviews.
Influence proper IS & business engagement in problems
Look for ways to improve/ streamline the way we work and how we service our customers and partners.
Working closely with IT Client Risk Management to provide evidence re: user access for SOX reviews.

How will you create impact?

The Professional Services Team in Group Benefits -IT provides opportunity to make a difference in how Group Benefits Systems and processes are managed, enhanced, and supported.

We are critical to the day to day of the Group Benefits Operations and Plan Sponsor teams.

What motivates you:

You obsess about customers, listen, engage, and act for their benefit.
You think big, with curiosity to discover ways to use resolve issues.
You thrive in teams and enjoy getting things done together.
You take ownership and build solutions, focusing on what matters.
You do what is right, work with integrity and speak up.
You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for:

Previous business analysis experience or strong system knowledge.
Solid knowledge of at least one Group Benefits business area (Plan Design Services, Plan Member Administration, Sponsor Financial Services, Underwriting) is preferred.
Understand how Group Benefits Plan Sponsor Services and/or Group Benefits Operations systems and processes integrate and potential impacts on operations.
Ability to multitask, exhibiting flexibility and good judgment in assessing business priorities.
Proven experience with learning new products, technologies, and tools.
Strong time management and organizational skills.
Ability to be innovative, creative and work collaboratively with peers and across departments/ projects/ locations.
SQL server knowledge preferred. (i.e. building and running queries)

What can we offer?

A competitive salary and benefits packages.
A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
A focus on growing your career path with us.
Flexible work policies and strong worklife balance.
Professional development and leadership opportunities.

Our commitment to you:

Values-first culture
We lead with our Values every day and bring them to life together.

Boundless opportunity
We create opportunities to learn and grow at every stage of your career.

Continuous innovation
We invite you to help redefine the future of financial services.

Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.

Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.

About John Hancock and Manulife

Manulife is an Equal Opportunity Employer

Salary & Benefits

The annual base salary for this role in the primary location of Waterloo, Ontario is expected to be between $68,775.00 CAD - $114,625.00 CAD.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short