Community Manager - Vancouver, Canada - BroadbandTV Corp.

BroadbandTV Corp.

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

BBTV is a creator economy company advancing the industry by helping creators, media companies and brands find success through digital content.

We provide end-to-end solutions to help creators and media companies grow their audiences and revenue, while helping brands connect to hard-to-reach digital fans.

Our proprietary technologies leverage generative AI, machine learning, digital signal processing and big data to power our platform and ecosystem, and we are the largest multi-vertical video publisher in the world, reaching tens of billions of monthly views and over 600 million monthly uniques.

BBTV seeks a dynamic and passionate individual to join our team as a Community Manager focused on engaging our creators and building communities in the premium sports & entertainment vertical.

As the Community Manager, you will be pivotal in building and nurturing communities for our creators and their audiences/fans by creating online strategies and offline/in-person activities tied to tent pole events.

If you have a deep understanding of the sports & entertainment landscape, a knack for building communities & connections, and a passion for social media, this is an exciting opportunity for you.

Responsibilities:

Community Strategy & Engagement:

Foster a positive and active online and offline community by interacting with our creators, audiences/fans, and followers across various social media platforms.
Create, manage and execute a 12month communitybuilding program calendar that consists of both online community building initiatives (ie Discord) plus offline/inperson events (ie organizing creator get togethers) tied to tent poles of our partners like the NBA and industry events.
Monitor community discussions, respond to inquiries, and address concerns promptly and professionally.
Organize and participate in inperson community events, contests, and initiatives to enhance engagement.
Recognize and reward active community members to encourage continued participation.
Track event success through participant feedback and other relevant metrics, adjusting future events based on insights gained

Creator Management:

You will closely collaborate with our Sports & Entertainment Key Account team who manage the relationship with our creators, to create community strategies that will deliver value to our BBTV creators.
Collaborate with content creators to develop engaging and unique content that aligns with the brand's messaging and values.
Provide ongoing support and communication to nurture longterm partnerships

Content Strategy:

Work closely with internal teams to develop and execute content strategies that resonate with our creators.
Collaborate with our creators to align their content with BBTV marketing campaigns and brand initiatives.
Provide feedback to internal teams based on community response and preferences

Data Analysis:

Develop, track and analyze key performance indicators (KPIs) related to community engagement and reach.
Utilize data insights to refine strategies, identify trends, and make informed decisions

Brand Advocacy:

Encourage creators to become BBTV brand advocates by aligning with the BBTV's values and promoting positive sentiment within their communities.
Work to amplify BBTV brand messages through partnerships with key creators and community leaders

Collaboration and Integration:

Work closely with other BBTV departments (ie Content Management, R&D/Product Team, Ad Sales, Marketing) to ensure community activities are aligned with overall business objectives.
Serve as the voice of the community within the organization, sharing insights and feedback that can inform product development, marketing strategies, and customer support initiatives

Requirements:

Expert in building communities, social media and the Creator Economy
Proven experience with community building online platforms (ie Discord)
Proven experience with creating and managing offline/inperson events to build community
Proven experience in community management and creator engagement, preferably within the sports or entertainment industry.
Strong knowledge and passion for sports including the NBA.
Excellent communication skills, both written and verbal.
Ability to work collaboratively in a fastpaced and dynamic environment.
Familiarity with social media platforms (YouTube), trends, and analytics tools

Why BBTV:

At BBTV, our team is everything. We offer competitive compensation packages, flexible hours and operate on a horizontal management structure that rewards creativity and values transparency.

From our commitment to giving back (support for everyone to volunteer with a charitable or community initiative), our culture committee (social events, team-building, diversity and inclusion), and our support for personal and career development through our learning & development program, we're not your typical 9-5 gig.

BBTV is an Equal