Front Desk Agent/night Auditor - Petawawa, Canada - The Quality Inn & Suites Petawawa

The Quality Inn & Suites Petawawa

Verified Company

Petawawa, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

_
The Multi-Award Winning Quality Inn & Suites Petawawa is seeking a Part-Time Night Auditor to join our team_

You must be available for:

-
Part-

Time Hours: 16-29 hours a week:

Must be comfortable to work alone and at night:

-
Shift is: 11PM-7AM:

-
Shifts include weekday & weekend shifts:

Only applicants living within a 30 minute commute will be considered for this position.

Job Duties
- _Create exceptional guest stays by ensuring excellence in guest experiences through customer service interactions which include over the phone and in-person
- _greet guests and provide them with local area information and well as hotel information
- _enroll guests in hotel loyalty program through exceptional sales skills
- help to ensure the overall success of the hotel by creating memorable guest stays for everyone who visits us by providing exceptional customer service
- _be efficient, a multitasker and comfortable with a fast-paced environment centered around guest services
- _assist guests by taking reservations, modifying reservations, managing guest requests and answering a multi-line switchboard
- _ booking meeting room reservations as well as groups blocks
- processing cash, debit and credit card payments
- setting up meeting rooms
- have a flexible schedule that allows for shift work which includes overnight shifts
- must be comfortable working alone
- light housekeeping duties such as mopping and folding towels
- running the hotel audit
- preparing guest folios and processing checkouts
- solving discrepancies in financial reports
- reconciling cash, debit and credit journals
-
Required Education, Skills and Qualifications_

Previous Hotel and/or Night Audit experience preferred
Possess excellent judgement and problem solving skills

- administration skills in a fast paced environment

If you have further questions, please contact Jamie or Christy at
-
Perks to working with us include:_

Employee Discounts Hotels worldwide_
Access to Valley Family and Employee Assistance Program_

Company Profile

The Quality Inn & Suites Petawawa is a multi-award winning hotel located in beautiful Petawawa Since opening our doors in 2009, we have been rated by our guests in the top 3%-10% nationally for Choice Hotel's mid-scale brands.

Here, our team is dedicated to providing exceptional guest stays and are tourism and

hospitality ambassadors.

Job Types:
Part-time, Permanent

Salary:
$17.75 per hour

Expected hours:
per week

Flexible Language Requirement: