Customer Service Supervisor - Burlington, Canada - Decathlon Canada Inc
Description
Education:
Bachelor's degree
- Experience: 1 year to less than 2 years
Tasks:
- Assign sales workers to duties
- Hire and train or arrange for training of staff
- Order merchandise
- Authorize return of merchandise
- Sell merchandise
- Prepare reports on sales volumes, merchandising and personnel matters
- Organize and maintain inventory
- Resolve problems that arise, such as customer complaints and supply shortages
- Supervise and coordinate activities of workers
- Oversee payroll administration
- Conduct performance reviews
Supervision:
- Working groups
- Staff in various areas of responsibility
Area of specialization:
- Retail store
Work conditions and physical capabilities:
- Fastpaced environment
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
- Bending, crouching, kneeling
Personal suitability:
- Client focus
- Efficient interpersonal skills
- Team player
- Dependability
- Ability to multitask
Screening questions:
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
Health benefits:
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits:
- Bonus
- Registered Retirement Savings Plan (RRSP)
- Stocks/shares
Long term benefits:
- Longterm care insurance
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
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