Customer Service Supervisor - Burlington, Canada - Decathlon Canada Inc

Decathlon Canada Inc
Decathlon Canada Inc
Verified Company
Burlington, Canada

4 weeks ago

Sophia Lee

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Sophia Lee

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Description

Education:
Bachelor's degree

  • Experience: 1 year to less than 2 years

Tasks:


  • Assign sales workers to duties
  • Hire and train or arrange for training of staff
  • Order merchandise
  • Authorize return of merchandise
  • Sell merchandise
  • Prepare reports on sales volumes, merchandising and personnel matters
  • Organize and maintain inventory
  • Resolve problems that arise, such as customer complaints and supply shortages
  • Supervise and coordinate activities of workers
  • Oversee payroll administration
  • Conduct performance reviews

Supervision:


  • Working groups
  • Staff in various areas of responsibility

Area of specialization:


  • Retail store

Work conditions and physical capabilities:


  • Fastpaced environment
  • Attention to detail
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Bending, crouching, kneeling

Personal suitability:


  • Client focus
  • Efficient interpersonal skills
  • Team player
  • Dependability
  • Ability to multitask

Screening questions:


  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Do you have previous experience in this field of employment?
  • What is the highest level of study you have completed?

Health benefits:


  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits

Financial benefits:


  • Bonus
  • Registered Retirement Savings Plan (RRSP)
  • Stocks/shares

Long term benefits:


  • Longterm care insurance
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week

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