Veterinary Receptionist - Toronto, Canada - VCA Animal Hospitals
Description
Part-time, Flexible Schedules:
Toronto, ON:
VCA Canada Usher Animal Hospital is currently welcoming a
Client Service Representative to join our team. This is an exceptional
part-time opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed and appreciated
- Create a warm and welcoming environment for our patients and pet parents
- Ability to answer a multiline phone system and track and book appointments effectively
- Placing outbound calls to pet parents for followup and future appointment bookings
- Admitting and discharging pet patients
- Invoicing/billing; creating estimates, obtaining pet owner confirmation, and processing payments
- Scheduling appointments
- Excellent customer service skills; a real aptitude for putting people at ease and creating a welcoming environment
- General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas
- Willingness to learn more regarding; veterinary services, updated medical office procedures, and assist the Veterinary staff with various tasks and treatments
- Previous customer service or front desk experience in hospitality is an asset
- A love for all small companion animals
What VCA Canada Offers
Join our team and you will make a huge difference in the lives of pets and their families With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in
- A caring culture of
Wellness and Appreciation - RRSP Employer 5 % Match Program
- Competitive wages and benefits
Flexible schedules:
- Annual uniform allowance
- Exceptional career development: there is room to grow here
- Employee Assistance Program
- Referral Bonus Rewards
- Opportunities to give back to your community through VCA initiatives
- Generous personal pet care discounts
- And extra perks like shopping discounts and cool wellness apps
- VCA is committed to providing an inclusive and diverse workplace and is an equalopportunity employer. If you require any assistance please let us know._
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