Administrative Services Clerk - Mississauga, Canada - Trillium Health Partners

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    Job Description

    Position: Administrative Services Clerk - Registration Associate

    Dept/Health System: ED Registration

    Posting ID:

    Role Level: Admin Clerical - AC02-$21.63-$27.05 (plus additional % in lieu for vacation & benefits)

    Status: Temporary Part Time (up to 6 months)

    Site: Credit Valley Hospital

    Hours of Work/Shifts: Nights, evenings, days and weekends (4, 8, and 10-hour shifts)

    Posted: April 25, 2024

    Internal Deadline: May 2, 2024

    Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, and the Reactivation Center at Humber. Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.

    Our Mission: A New Kind of Health Care for a Healthier Community

    Our Values: Compassion, Excellence, Courage

    Our Goals: Quality, Access, Sustainability

    Our Enablers: People, Education, Innovation, Research

    Job Description:

    Reporting to the Manager of Patient Registration, the Registration Associate provides quality customer service for patients through the process of registration. This position is responsible for capturing and recording of accurate demographic and financial information and applying positive patient identification practices. The Patient Registration Associate is often the first contact for patients and will conduct their job duties with a focus on the patient and family. They will act from a customer service perspective in all interactions and work to support and collaborate with care providers.

    Qualifications:

  • A related college diploma such as Medical Office Administration or equivalent required
  • Medical Terminology required
  • Previous hospital registration experience preferred
  • Demonstrated ability to work independently, and remain calm under stress
  • Must possess effective communication and interpersonal skills to respond to the staff and public
  • Superior organizational and multi-tasking skills are essential
  • Must be able to work cooperatively with others in a team environment
  • Satisfactory attendance and performance record required