Digital Support Worker - London, Canada - South London Neighbourhood Resource Centre

South London Neighbourhood Resource Centre

Verified Company

London, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

South London Neighbourhood Resource Centre

Newcomer Settlement Services

Digital Support Staff

Report to:

The Digital Support Staff will be an employee of the South London Neighbourhood
Resource Centre (SLNRC).

Day-to-day supervision/consultation will be provided by the Director of Settlement Services in the form of formal supervision meetings as well as informal support as requested by the worker.

Qualifications:

Bachelor degree in computer science or related field in running computer literacy or related programs will be an asset. Being fluent in another language is an asset but not a must.

Commitment:

The Digital Support position is a full-time position (37.5hrs/week) and will run from Monday to
Friday. Some evenings and weekends if/and when required.

Summary of position:

Identify the needs and trends to provide appropriate programs for newcomer clients to enhance their computer skills
In coordination with the Newcomer Settlement Services staff, develop, plan and coordinate lessons and activities that support newcomer clients' acquisition of basic computer skills
Create flyers, posters and other promotional materials to advertise the programs through various channels and platforms
Facilitate computer literacy lessons and activities to teach newcomer clients computer usage skills for their daily life, either inperson or virtual
Instruct in a manner that help newcomers develop confidence in their computer skills
Track and communicate participants' advancement throughout the training period

Administration & Responsibilities:

Provide referral services to newcomer clients in areas pertinent to settlement issues
Maintain accurate written records and files pertaining to settlement services provided to clients.
Enters statistical information in a data system using an IRCC approved tracking system, known as (iCARE)
Ensure appropriate and confidential handling of client information
Attends staff meetings and training opportunities
Operate in accordance with policies, procedures, guidelines and protocols of the SLNRC
Participate as a member of SLNRC team by furthering collective team goals.
Involve resourceful individuals from different community services in these programs
Must be fully vaccinated and wear mask
Accept other duties as assigned by the Director of the Newcomer Settlement Services

Additional assets would include:

Experience working within culturally diverse environments
Experience in planning and running computer literacy or related programs
Excellent computer skills and knowledge of relevant software
Ability to work independently as well as within a team.
Passionate about fostering computer literacy
Additional languages are an asset
Satisfactory Canadian criminal background checks are a MUST and if you do not have it, it would be paid by the Agency
First Aid and CPR certified
Must have a registered Social Insurance Number and eligible to work in Canada
Applicants must be able to provide proof to show that they are fully vaccinated upon theAgency's request
We work together to "empower and enrich the neighbourhood in an inclusive environment._