IT Production Support Analyst - Mississauga, Canada - AstraNorth
Description
Skills and Responsibilities:
-
Support Analyst with CMOD exposure:
- PMLC/SDLC knowledge is an asset Skill Requirements (10+ years' experience):
- Expertise / experience in Linux scripting language (Nice to have), Core Java development.
- Good Application Support experience
- Expertise in Database (Oracle, MS SQL) for writing simple & complex SQL queries.
- Excellent trouble shooting and analytical skills to resolve issues with various software components.
- Deploy fixes to lower environments, test and promote to higher environments.
- Working experience with Service Now
- SDLC and Change Management process experience and knowledge (working experience with ITIL Service Now tool)
- Working experience and good knowledge of i. Linux environment ii. VM ware.
Job Types:
Full-time, Permanent, Fixed term contract
Schedule:
- 8 hour shift
- Monday to Friday
Work Location:
Hybrid remote in Mississauga, ON
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