Business Operations Associate - Cambridge, Canada - Farm Mutual Re

Farm Mutual Re

Verified Company

Cambridge, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Join our Canadian reinsurance company and help us empower and advance our mutual insurance community

We have an excellent opportunity to join one of Waterloo Region's top employers as a Business Operations Associate in our Business Operations department.

With this position, you will have the opportunity to join a culture that takes pride in being honest, delivering on promises and is committed to doing what is right.

This position offers a hybrid work schedule. This role is being hired as a 12-month contract position.

The Role:

Reporting to the Team Leader, Business Operations, the Business Operations Associate is responsible for administrative and coordination functions supporting day-to-day operations and essential business processes.

The individual follows a methodical process-driven approach to liaise with internal and external parties to ensure customer service excellence and the accurate and timely fulfillment of requests.

The role is results-oriented with an emphasis on accuracy and keen attention to detail.

This role requires time management skills and the ability to adapt to changing demands and priorities to meet business needs.

Follow a processdriven approach to review and update records and communicate with policyholders and other business partners for the scheduling of risk assessments
Coordinate schedules and logistics for the assignment of work to Risk Assessors
Follow policies and procedures to ensure compliance to biosecurity safety processes within the scheduling of risk assessments
Provide continuous improvement ideas to support the evolution of essential business processes and the development of risk controls and workflows to improve service delivery
Responsible for learning and effectively executing various tasks within the Business Operations team to support peers during high volume periods and for business continuity purposes

Your Skills and Qualifications:

You have post secondary education combined with minimum 1 year experience in a processoriented role
You have strong interpersonal and customer service skills with an enthusiasm for maintaining customer relationships
You have strong attention to detail and are highly organized with the ability to prioritize to meet timelines
You have the ability to demonstrate discretion and adhere to confidentiality in handling delicate or complex situations
You act proactively with strong problemsolving skills and help identify potential issues and propose solutions
Familiarity with agricultural operations is considered an asset

Join Our Team

Recognized as one of Waterloo Area's Top Employers 2023 as well as one of Canada's Greenest Employers 2023, at Farm Mutual Re we are committed to inclusion for all and cultivating belonging where everyone can be their authentic and best selves.

Operating since 1959, Farm Mutual Re is a general reinsurer, sharing in the property, automobile, liability, and other risks originally accepted by insurance companies operating principally in Canada.

We're passionate about empowering and supporting our employees and business partners. Our relationships are the foundation that helps us advance the mutual insurance community. We take pride in giving back to our community and the environment. We hold ourselves accountable for the promises we make to our members, employees, and valued business partners.

Our office is in Cambridge, Ontario off the 401 in a state-of-the-art, environmentally friendly building.

Our employees enjoy perks including complimentary access to an on-site gym, a variety of fitness classes and wellness sessions, as well as the flexibility to work remotely as we embrace the modern hybrid work environment.

Our culture is supportive of achieving a balanced and healthy lifestyle.

In addition to a great working environment, we invest in our employees continued professional development, offer a competitive salary, employer-paid benefits, pension plan and more.

How to Apply:

Don't miss this opportunity to join our team. Visit our website and complete our Employment Application found on our Careers page.

Job Type:
Fixed term contract

Benefits: