Communications and Administration Coordinator - Ottawa, Canada - Hard Rock Cafe International (USA), Inc.

Hard Rock Cafe International (USA), Inc.

Verified Company

Ottawa, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Overview:

The Coordinator of Communications and Administration is responsible support all internal and external communication to enhance Hard Rock Hotel & Casino Ottawa's reputations in the community and increase employee engagement.

Responsibilities:

Draft internal newsletters, monthly FAQs, daily communication via employee smart phone app, press releases, radio scripts, online and social media content\
Proofread vast quantities of information on deadline daily.
Coordinate swag bags and media giveaways for all special appearances and seasonal exposure.
Maintain and update the crisis communication plan.
Track and report on all media stories
Organize and maintain digital media kit for mass media needs.
Maintain lists: community, vendor, partner and social and media lists for invites and follow up.
Provide research and planning assistance for long and short term PR initiatives and monthly employee engagement events.
Coordinate all onsite news media logistics with internal departments like Security, Casino Operations, Gaming Commission, Public Space, Executive.
Redirect Media solicitation calls. Follow up with media agency for recommendations.
Scan newspapers daily and magazines weekly/monthly for any SHR mention or ads and maintain files.
Provide Social Media support as needed onsite and offsite for events, promotions, sponsorships and celebrity appearances.
Liaison for media at events onsite, check in support, responsible and keeper of media credentials.
Update and maintain Department Traffic Report 23 times daily.
Maintain files and digital binders for ALL PR and Community Relations and employee communications
Maintain photo galleries of property shots and events.
Communicate through and respond to Web inquiries
Support the Exeuctive team with administrative assignments such as organizing meetings, drafting meeting agendas and minutes, expense reports, issuing purchase orders.

- administrative support for important Hard Rock initiatives such as Save The Planet

Qualifications:

Bachelors degree in Marketing, Journalism, Communications or Public Relations required, or the equivalent combination of education and experience
13 years in a communcations, public relations, copywriting or marketing role
Proficient knowledge of Microsoft Office, Excel, Word, Power Point, and other organizational systems
Experience in writing press releases, stories, and other relevant content for internal and external communications
Ability to effectively communicate in both written and verbal formats in both French and English
Superior organizational skills
Work well under pressure of deadlines
Have interpersonal skills to deal effectively with all internal and external contacts
Ability to exercise a great deal of initiative, forward strategic thinking and independent judgment
Professional appearance and demeanor
Work varied shifts, including weekends and holidays

Work Environment:

Duties and responsibilities are typically performed on the Casino Floor in a fastpaced, environment with constant exposure to general public and excessive noise, as well as, in a professional office setting. At times, you will be working off property.
This position requires frequent standing and walking and the ability to lift, push, and pull up to 30 lbs.
Must be able to respond to visual and aural cues