Customer Service Supervisor - North Vancouver, Canada - North Vancouver Recreation & Culture

North Vancouver Recreation & Culture

Verified Company

North Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Customer Service Supervisor:

(Recreation Facility Clerk)

Regular Full Time

Competition #24013R
North Vancouver Recreation & Culture (NVRC) is dedicated to building healthy individuals, families, and communities. NVRC offers a wide range of recreation and cultural programs and services to residents of all ages and abilities. We are looking for a positive, enthusiastic and friendly individual to deliver memorable experiences to our customers.

WHY WORK FOR US?

You will be an integral part of our dedicated staff team who continually strive to make a difference in the recreation and cultural lives of North Vancouver residents.

NVRC values employees, offering a competitive salary, comprehensive benefits, and the opportunity to participate in an earned day off (EDO) program.

GREAT CUSTOMER SERVICE

You will be delivering excellent front line customer service experiences by providing information and assistance to the general public and patrons.

You will be organizing and monitoring the efficient operation of the office support services, supervising staff and preparing staff schedules in a recreation facility.

You will receive and process remittances, prepare and maintain a variety of office records and related materials and perform related duties.

ABOUT YOU
You are a team player committed to community. You are reliable, responsive to customer needs, and excellent at building relationships.

You are courteous and effective with the public in providing information and assistance regarding our facilities, bookings, programs, activities and community events.

You enjoy working with a diverse group of people and embrace change and challenges.

QUALIFICATIONS AND REQUIREMENTS
Completion of high school, supplemented by clerical or business courses and sound related experience, including in a supervisory role. You have a sound knowledge of recreation registration software, MS Excel and Word. Previous customer service experience and training is an asset.

This is a regular full-time position which involves shift work with variable times, based on a 35 hour work week.

The pay for this unionized position ranges from $28.37 and $33.25 per hour.

CLOSING
DATE:

April 5, 2024**- We thank you for your interest in employment with the North Vancouver Recreation and Culture and advise that only those selected for an interview will be contacted.

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Education :
Secondary (high) school graduation certificate

Experience :
Experience an asset