Fire Lead Field Service Technician - Markham, Canada - Honeywell

    Honeywell
    Default job background
    Full time
    Description

    Innovate to solve the world's most important challenges

    The future is what you make it.

    When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future.

    That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.

    Working at Honeywell isn't just about developing cool things. That's why all of our employees enjoy access to dynamic career opportunities across different fields and industries.

    Are you ready to help us make the future?

    Our Fire Field Service Technician leads successful on-site installation, servicing and repair processes of complex equipment and systems without direct supervision. You will follow detailed work instructions and amend any outdated or incorrect instructions with help of Engineering teams. You will make improvements to training guides and documentation. You will lead continuous improvement initiatives in the field to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will train the customer on proper usage, troubleshooting, and basic repair procedures for complex equipment.

    Key Responsibilities

    • Inspect for Quality
    • Install or Repair Work Orders
    • Provide Customer Support
    • Mentor and Train Jr. Field Service Representatives
    • Provide high-level service to customers

    YOU MUST HAVE

    • CFAA (Canadian Fire Alarm Association) Certification
    • 1+ years of experience in Commissioning Commercial/Industrial Fire Alarm Systems
    • High School Diploma or equivalent.
    • Valid G Driver's License and driving record acceptable to Honeywell.
    • Ability to travel throughout the service area (GTA) 75 % of the time.

    WE VALUE

    • Previous industry experience.
    • Technician or Technologist Diploma.
    • Ability to work independently 75% of the time.
    • Factory training on XLS 1000,XLS 140, XLS 3000 and EBI systems.
    • Previous technical/installation experience.
    • Previous customer service experience.
    • Good written and oral communication.
    • Ability to follow instructions and identify mistakes.
    • Bachelor's degree or technical/professional certificate.
    • Good presentation skills.

    Additional Information

    • JOB ID: HRD220141
    • Category: Customer Experience
    • Location: 85 Enterprise Blvd., Suite 100,Markham,Ontario,L6G 0B5,Canada
    • Nonexempt
    Customer Experience (GLOBAL)