Customer Care - Saint John, NB, Canada - Irving Oil Ltd.

Description

Billing Specialist (Hybrid) page is loaded Billing Specialist (Hybrid)

Apply locations Saint John time type Full time posted on Posted 2 Days Ago job requisition id R124031 As a Billing Specialist with Irving Oil, you will use your love of numbers, high attention to detail, customer service mindset, and ability to multi-task effectively.

In the role, you will be supporting Canada's largest oil refinery here in Saint John, as well as Irving Oil's network of terminal facilities throughout Atlantic Canada and the US eastern seaboard.

Work Environment - Work in our beautiful home office building with access to a fitness facility, onsite nurse, and a café
Hybrid Work Model – Allows for a blend of in-office and work-from-home days
Competitive Compensation – Including an annual bonus plan, pension plan, and parking allowance
Flexible Benefits Plan – Including medical and dental benefits that are both in effect from day one
Opportunity to give back to some amazing causes in our community – Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program
Process credits and rebills; Process cases through the Salesforce application
Process various transactions through role functional software- PUTTY.
Work with accounting and reconciliation teams to ensure accruals are booked at month-end
Work with other departments to resolve billing issues internally and externally. Create and adjust customer EFT (electronic funds transfer) files in Advanced Digital Data Energy System (ADDs)
Complete preauthorized credit card set-ups, Add and remove security deposits on accounts
Identify and participate in continuous improvements initiatives, including user acceptance testing and validation of new processes

Solid MS Office skills:
Excel, Word, PowerPoint


In Excel:
use of basic formulas, pivot tables, VLOOKUPs
Post-secondary education in Business Administration, Accounting, or Finance related courses.
~General accounting knowledge is an asset
~ Experience with software application PUTTY an asset.
~ Working knowledge of systems such as JD Edwards, ADDs, and Salesforce, is an asset

#Diversity is key to our success and inclusion is everyone's responsibility.

In a world increasingly engaged intaking actionon global issues of climate change, social justice and good corporategovernance, our organization has an important role to play.

We are committed to being part of the solution, in providingthe safe and reliable energy that people need, while taking concrete steps to evolve our business for the future - for ourpeople, our customers and our communities, today and tomorrow.

Pleasetake a lookat our Sustainability Report to learnmore about our commitment to our communities, and our planet.
Job Requirements - Work Experience
Join our Talent Community
We are always looking for amazing candidates to join our talent community.

As a family-owned company deeply rooted in our communities, we work hard to make a difference in the places we serve.

For nearly 100 years, our commitment to doing good business has been grounded in our commitment to people – to our employees, to our customers, and to our communities.

We are devoted to being part of the solution, in providing the safe and reliable energy that our customers need, while taking concrete steps to evolve our business for the future.

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