Manager, Resort - Gananoque, Canada - The Gananoque Inn & Spa
Description
Work Term:
Permanent
- Work Language: English
- Hours: 81 to 88 hours biweekly
- Education: Other trades certificate or diploma
- Experience: 2 years to less than 3 years
Work site environment:
- Nonsmoking
Work setting:
- Rural area
- Willing to relocate
- Hotel, motel, resort
- General office
Budgetary responsibility:
- $1,500,001 - $4,000,000
Tasks:
- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Negotiate with suppliers for the provision of materials and supplies
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Perform front desk duties
- Prepare budgets and monitor revenues and expenses
- Prepare marketing plans
- Implement marketing activities
- Arrange for and oversee maintenance activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Develop and implement business plans
- Establish work schedules
- Manage events
- Organize and maintain inventory
Supervision:
- More than 20 people
- Staff in various areas of responsibility
Computer and technology knowledge:
- MS Word
- MS Excel
- MS Office
- MS Outlook
- MS Windows
Security and safety:
- Criminal record check
Transportation/travel information:
- Own transportation
- Own vehicle
Work conditions and physical capabilities:
- Attention to detail
- Combination of sitting, standing, walking
Personal suitability:
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Team player
Screening questions:
- Are you available for shift or oncall work?
- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
- What is your current field of study?
- What is your current level of study?
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