Barista - Reference Library Café - Toronto, Canada - Balzac's Cofffee Roasters
Description
Position Summary:
As a Barista, your main responsibilities include preparing and serving high-quality beverages in a fast-paced café environment, providing exceptional customer service, maintaining cleanliness, handling cash transactions, and promoting additional products.
Staying updated with coffee trends, a friendly demeanor, and collaborating with colleagues are key attributes to succeed in this position.
The hours of work for this position may vary based on the needs of the café and may include mornings, evenings, weekends, and holidays.
Key Responsibilities
***: Customer Service:
Providing friendly and efficient customer service, taking orders, and addressing inquires.
Cleanliness:
Maintaining a clean and organized work area, including equipment and seating areas
Teamwork:
Collaborating with coworkers and communicating effectively for smooth operations
Order Fulfillment:
Ensuring accuracy in beverage preparation, taste, and presentation
Cash Handling:
Processing payments, managing cash registers, and handling transactions accurately
Menu Knowledge:
Familiarity with menu offerings to provide recommendations and upsell additional products
Upselling:
Promoting additional products or specials to enhance the customer experience
Time Management:
Efficiently managing tasks and maintaining prompt service during busy periods
Knowledge Development:
Continue to use provided web-based training tools to improve skills.
Qualifications
***: Customer Service:
Excellent communication and customer service skills.
Attention to Detail:
Ability to maintain consistency in coffee preparation and workspace cleanliness
Time Management:
Efficiently managing tasks and working in a fast-paced environment
Cash Handling:
Experience in handling cash transactions accurately
Hygiene and Food Safety:
Knowledge of hygiene practices and food safety regulations
Flexibility:
Willingness to work flexible hours an adapt to changing situations
Stamina and Physical Fitness:
Ability to stand for long periods of time, lift and move heavy objects, twist, turn, and reach above shoulder level.
Locations:
- Balzac's Reference Library café
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