Hotel Guest Services Attendant - Sooke, Canada - Sooke Harbour House
1 week ago
Description
Education:
No degree, certificate or diploma
- Experience: Experience an asset
Work setting:
- Hotel, motel, resort
Tasks:
- Arrange for ground transportation
- Convey travellers luggage by hand or hand truck
- Assist passengers as required
- Clean cabins and make beds
- Serve food and beverages
- Set and clear tables in dining cars
- Setup, install, reconfigure, relocate and dismantle temporary partitions and furnishings of rooms
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Attend to baggage problems
- Attend to group arrivals and departures
- Escort incoming guests to their rooms
- Handle luggage for hotel guests
- Maintain luggage storage area
- Provide information regarding features of rooms, service of hotel and points of interest
- Provide, arrange for, or refer guests to valet parking services
- Receive and deliver items and messages for guests
Work conditions and physical capabilities:
- Bending, crouching, kneeling
- Fastpaced environment
- Handling heavy loads
- Large workload
- Physically demanding
- Standing for extended periods
- Walking
- Work under pressure
Weight handling:
- Up to 23 kg (50 lbs)
Personal suitability:
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Team player
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 35 hours per week
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