Manager, Primary Health Care - North York, Canada - Flemingdon Health Centre

Description

Job Title:

Manager, Primary Health Care

Employment terms:

Regular full time (Permanent), 35hrs /week (with the expectation of working some evenings and/or weekends)

Salary range:

$85,427 - $97,293 per year, along with extended health benefits & HOOPP pension plan

Expected start date:

As soon as possible

Number of positions:

1

Reporting to:

Director, Community Health or delegate

Locations:

This position works jointly from 2 office locations: Flemingdon Health Centre (10 Gateway Blvd.) & Fairview Community Health (5 Fairview Drive)

Application deadline:

Open until filled

Application Process:

Qualified applicants are invited to submit their application online using the below link:

Please include a cover letter and resume in a single file.

Background: Flemingdon Health Centre (FHC) is an engaged and involved member of some of Toronto's most dynamic neighborhoods; Flemingdon Park, Fairview and Thorncliffe Park. FHC is a registered charity and an incorporated not-for-profit Community Health Centre (CHC), with a vision of Strong Healthy Communities. Across our three sites, we provide a range of health-related services based on the social determinants of health with extensive community engagement.

At FHC, we believe that health is much more than just the absence of disease. Our approach to community health encompasses the social determinants of health which includes: education, employment, isolation, food security and social supports, and utilizes a community development model to promote health, prevent disease, and strengthen community capacity. We value health equity, inclusion, community engagement, accountability & transparency, excellence and collaboration & partnerships.

Position Summary:

Manager, Primary Health Care is reporting to the Director, Community Health and is an integral part of the leadership team. This position provides operational and strategic management and support to the primary care team, which includes managing budgets, work plans and quality improvement initiatives in order to ensure high quality interdisciplinary primary health care, leading to optimal individual and community health outcomes.

Responsibilities include:

• Supervise and manage the performance of a strong interdisciplinary team ensuring high standards of care are maintained. Primary Care Team may include physicians, nurse practitioners, registered nurses, administrative staff, students and volunteers
• Support the development, implementation and monitoring of FHC's strategic goals and operational plans
• Manage the effective and responsible use of financial resources available for clinical services
• Organize and facilitate groups and meetings, creating an environment and atmosphere for effective and thoughtful discussion of issues
• Ensure primary care team has the operational support, resources and tools required to work effectively and efficiently
• Seek insight into client-centered care needs and work with the primary care team to develop solutions/service delivery that provide exceptional care

Human Resources

• Recruit and onboard new interdisciplinary team members as needed
• Assist in the developments and/or acquisition of appropriate resources and provide training and orientations as needed
• Approve leaves and sign off on time sheets for interdisciplinary team members while ensuring proper staffing levels, even during staff absences
• Manage performance in accordance with the collective agreement including discipline

Data & Quality Improvement

• Ensure teams meet accountability measures and associated quality indicators and goals through QIP and MSAAs.
• Collaborate with FHC's management team to monitor/communicate funder set service targets, provide analysis of data and lead quality improvement initiatives as necessary
• Work with the Decision Support Specialist (DSS) on data requests and other relevant issues from the team to ensure efficient use of EMR
• Lead team discussions to improve, update and modify administrative guidelines and procedures through a QI lens

Other

• Manage the coordination of service delivery and interdisciplinary care within context of the Community Health Centre Model of Health and Well‐being
• Ensure accessibility for non-insured individuals and FHC's priority populations, and advocate on behalf of these groups towards inclusive and equitable treatment and services
• Initiate and/or participate in community-based research; analyze data, from these and other research, to identify trends related to population health.
• Act as a resource for the development of health communication internally and externally
• Facilitate the development and maintenance of strong collaborative working relationships with the community we serve as well as existing and potential partner agencies/service providers
• Participate on project and planning committees at FHC as required
• Other duties as assigned by Director, Community Health

Qualifications, Skills and Proficiencies:

• Two to four years of strong management experience within Community-based health organization(s), Public health, or other health sector organizations
• Degree from a recognized university with a health sciences or community health related discipline (e.g. Public health, Social Work, Registered Nurse) or combination of education with relevant experience
• Experience in managing and implementing "Quality Improvement" strategies and processes in a Health sector services setting
• Self-motivated with the ability to shift priorities with ease and resiliency
• Demonstrated professionalism with ability to make sound judgment
• Demonstrated competency in program planning, implementation, monitoring, and evaluation
• Experience in community development/engagement would be an asset
• Experience working with funding bodies, contributing to proposals and reporting
• Experience leading a multi-disciplinary and diverse team and facilitating effective team planning
• Demonstrated analytical and organizational skills
• Commitment to providing leadership in reducing barriers to health care experienced by marginalized communities
• Demonstrated ability to manage multiple priorities and ability to build relationships at all levels of the organization
• Demonstrated commitment to anti-racism and anti-oppression
• Knowledge of communities in FHC's catchment area as well as knowledge of the community health center approach and model are assets
• Excellent spelling, grammar and written communications in English
• Proficiency in computer hardware and software applications particularly EMRs
• Ability to speak languages other than English an asset
• Committed to embracing diversity in our communities and promote respect, equity and a sense of belonging in our work environment and in the provision of programs and services through an Anti-Racism Anti-Oppression (ARAO) framework
• Vaccines (COVID-19 and others) are a requirement of the job pursuant to the Ontario Human Rights Code

Weencourageapplicationsfromindividualswhocanidentifywiththediversecommunitiesweserve. We thank all applicants for their interest but regret that only those selected for an interview will receive an acknowledgement. Please note that a criminal background check (Vulnerable sector) will be conducted for this position. In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided in all parts of the hiring process. Applicants need to make their needs known in advance.